Experience

Alliance Healthcare Services, Memphis, TN

• United States
• Mental Health Care
• 1 - 100 Employee

• Housing Coordinator

  • Apr 2020 - Present

  Responsible for a caseload of Forty plus clients on a daily basis. The ability to act as a liaison between residents and management. Interact with a wide range of people including residents, program providers and group home staff. Discuss the conditions, needs and services each client receives. Develop and manage previous and current programs to enhance the quality of life and increase cognitive stimulation. Experience in crisis management as well as case management. Networking and community building, while coordinating special programming for current residents. Works with little to no supervision and maintaining confidentiality. Show less

• Dispatcher Specialist

  • Nov 2019 - Apr 2020

  Responsible for efficiently answering heavy phone call volume, entering data and assigning calls to onsite Assessors. Maintain constant contact with all referral sources to ensure timely disposition and transfers of patients. Works with conflicting or competing demands and requires individual judgement in a crisis situation. Enter time sensitive data into different software applications. Knowledge of different insurance policies and claims. Utilize effective communication and listening skills. Skilled in advanced computer programs and interacting with clients ensuring they remain calm. Show less



FedEx

• United States
• Freight and Package Transportation
• 700 & Above Employee

• Customs Trade Specialist

  • Feb 2019 - Present

  Conducts qualitative and quantitative analysis of logistics operations using simulation models and other tools. Responsible for coordinating credit and financial activities and obtaining payments for import/export operations. Recognizes the significant matters of the use of tariffs, markets and federal and foreign regulations. Resolve problems for customers, warehouses and carriers.Coordinate returns between origin and interim transportation department. Monitor shipments to guarantee on time delivery. Show less



Crestwyn Behavior Health

• Behavioral Health Specialist

  • Apr 2018 - Nov 2019

  Applied daily assistance to patients with either development disabilities, mental illnesses or rehabilitation services. Implements daily activities, assist with therapeutic care and monitors patients condition. Works under the supervision of Registered Nurse, helping establish treatment plans to best meet the needs of the patients. Mental Health Technicians also assist with eating, movement and sometimes bathing. Must intervene in all crisis situations whereas restraining patients is needed if patients become physically violent. Possess working knowledge of clinical diagnosis for the mental health population. Show less



Memphis-Shelby County Schools

• United States
• Education Administration Programs
• 700 & Above Employee

• Long Term Substitute Teacher

  • Jan 2016 - Jan 2019

  Applied the positive reinforcement method to redirect negative behaviors. Supplied one-on-one attention to each student while maintaining overall focus on the entire group. Conducted small groups and individual classroom activities based on differentiated learning needs and helped prepare daily lesson plans. Observed students to supply teachers with feedback regarding potential learning blocks and opportunities for support. Applied the positive reinforcement method to redirect negative behaviors. Supplied one-on-one attention to each student while maintaining overall focus on the entire group. Conducted small groups and individual classroom activities based on differentiated learning needs and helped prepare daily lesson plans. Observed students to supply teachers with feedback regarding potential learning blocks and opportunities for support.