Lana Pipkins

Contractor for ExxonMobil - Information Management Team Lead at Canon Business Process Services
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Houston

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Experience

    • United States
    • Outsourcing and Offshoring Consulting
    • 700 & Above Employee
    • Contractor for ExxonMobil - Information Management Team Lead
      • Sep 2013 - Present

      Supervised a team of 11 people, providing electronic records management to 42 ExxonMobil business and service lines; ensuring compliance with Records Management Guidelines (RMG) and internal procedures; providing accurate information/electronic records retrieval and timely delivery; managing weekly production metrics and quality assurance; performing training and team development Participated in daily collective effort meetings Assisted with special events, orientation, group tours, and other events Performed daily communication with clients via phone, text, and email Entered information in databases on a daily basis Attended weekly staff meetings Ability to deal with internal and external customers; show consideration of others; listen effectively; establish and maintain relations Show less

    • United States
    • 1 - 100 Employee
    • Administrative Assistant
      • Nov 2011 - Sep 2013

      Provided administrative support to the department coordinator; responsible for planning, implementation, and evaluation to meet federal and local government needs; researched and drafted grant proposals; coordinated training workshops and seminars Planned and coordinated public events resulting in community trust and credibility Drafted grant proposals that provided funding for office equipment and software Provided administrative support to the department coordinator; responsible for planning, implementation, and evaluation to meet federal and local government needs; researched and drafted grant proposals; coordinated training workshops and seminars Planned and coordinated public events resulting in community trust and credibility Drafted grant proposals that provided funding for office equipment and software

    • United States
    • Higher Education
    • 400 - 500 Employee
    • Graduate Admissions Ambassador
      • Sep 2009 - Apr 2011

      Provided recruiting, administrative and communication support for the admissions and marketing team for purposes of marketing new graduate programs and the recruitment of new students; provided excellent customer service Conducted daily communication with prospective students via phone, email, and social media Prepared marketing and communications materials for the purpose of recruiting prospective students Was familiar with university campus life Coordinated and and conducted daily student tours (individual and group) Attended special admissions events such as open house, group tours, and orientation Entered all prospective student information in database Updated comments on inquiries and applicants in databases Assisted with walk-in traffic and incoming calls Attended weekly staff meetings Show less

    • United States
    • Broadcast Media Production and Distribution
    • 1 - 100 Employee
    • News Producer
      • Feb 2008 - Aug 2009

      Managed television newscasts by gathering news stories, writing scripts, and managing the flow of the newscasts to meet deadlines; fact checked; proofread and edited copy; performed assignment editor duties; managed web content. Managed television newscasts by gathering news stories, writing scripts, and managing the flow of the newscasts to meet deadlines; fact checked; proofread and edited copy; performed assignment editor duties; managed web content.

    • United States
    • Higher Education
    • 700 & Above Employee
    • Research Assistant
      • Oct 2007 - Jan 2008

Education

  • University of Houston
    Bachelor's degree, Broadcast Journalism
    2005 - 2007
  • Chatham University
    Creative Writing
    2009 - 2011

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