Experience

kompare.hr

• Croatia
• Information Technology & Services
• 1 - 100 Employee

• Customer Service Staff

  • Nov 2021 - Present

  - Sales consultant for telecommunications - Licensed insurance agent - Customer support - Sales consultant for telecommunications - Licensed insurance agent - Customer support



Croatian Red Cross

• Sisak, Sisak-Moslavina, Croatia

• First Aid Instructor

  • Dec 2018 - Present

  - Training competitors in providing first aid and learning them about history of the Red Cross Due to the coronavirus, the competition was not held for a certain period. Starting again in January 2023 - Training competitors in providing first aid and learning them about history of the Red Cross Due to the coronavirus, the competition was not held for a certain period. Starting again in January 2023



Hrvatski Telekom

• Croatia
• Telecommunications
• 700 & Above Employee

• Customer Service Agent

  • Sep 2020 - Sep 2021

  - Receiving and resolving inquiries about services and products - Receiving and resolving inquiries about accounts (general administration - account write-offs, over-bookings, etc.) - Receiving and resolving technical inquiries - Sales segment (direct sales) - Education of new employees - Receiving and resolving inquiries about services and products - Receiving and resolving inquiries about accounts (general administration - account write-offs, over-bookings, etc.) - Receiving and resolving technical inquiries - Sales segment (direct sales) - Education of new employees



Ipsos

• France
• Market Research
• 700 & Above Employee

• Customer Service Agent

  • Jun 2020 - Sep 2020

  - Communication with people of target groups (according to research criteria) - Conducting the survey according to the rules - Writing a daily report - Communication with people of target groups (according to research criteria) - Conducting the survey according to the rules - Writing a daily report



Violeta d.o.o.

• Bosnia and Herzegovina
• Manufacturing
• 100 - 200 Employee

• Promoter

  • Feb 2020 - Jun 2020

  - Product promotion - Advanced communication with consumers and customers - Sending feedback to employer - Product promotion - Advanced communication with consumers and customers - Sending feedback to employer