Lana Klimov

Branch Manager at CURO Financial Technologies Corp
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Contact Information
us****@****om
(386) 825-5501
Location
Toronto, Ontario, Canada, CA
Languages
  • English Full professional proficiency
  • Russian Full professional proficiency
  • Ukrainian Full professional proficiency

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Bio

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Experience

    • United States
    • Financial Services
    • 400 - 500 Employee
    • Branch Manager
      • Dec 2015 - Present

      - Successfully manage and oversee branch operations, ensuring efficient workflow and achieving business objectives - Lead a team of employees, providing guidance, training, and support to maximize productivity and customer satisfaction- Demonstrated ability to perform at a high level within a large-scale organization - Develop and implement strategic plans to drive business growth and increase profitability - Collaborate with cross-functional teams to execute projects and initiatives within established timelines and budgets Show less

    • Interim District Manager
      • Jul 2019 - Sep 2019

      - Oversaw operations of 8 branches within assigned district, ensuring compliance with company policies and procedures.- Developed and implemented strategies to increase sales and improve customer satisfaction.- Conducted regular branch visits to provide guidance and support to store managers and staff.- Analyzed sales data and market trends to identify opportunities for growth and improvement.- Collaborated with cross-functional teams to implement new initiatives and drive operational excellence. Show less

    • Canada
    • Financial Services
    • 400 - 500 Employee
    • Assistant Branch Manager
      • Apr 2015 - Nov 2015

      - Demonstrated exceptional customer service skills, ensuring customer satisfaction and loyalty - Managed daily operations, including cash handling, inventory management, and staff scheduling - Trained and mentored new employees, fostering a positive and productive work environment - Assisted in implementing process improvements to enhance operational efficiency

    • Shift Lead
      • Aug 2014 - Mar 2015

    • Financial Services Representative
      • Sep 2012 - Jul 2014

    • Canada
    • Retail
    • 300 - 400 Employee
    • Sales Representative
      • Nov 2011 - Sep 2012

Education

  • University of Toronto
    Project management certification, Project Management
    2021 - 2022
  • Ryerson University
    Bachelor of Commerce (B.Com.), Economics and Business Management Science
    2015 - 2019
  • Seneca College of Applied Arts and Technology
    Ontario College Diploma, Business/Commerce, General
    2012 - 2015

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