Experience

The Children's Place

• United States
• Retail
• 700 & Above Employee

• Sales Associate

  • Aug 2013 - Present



UHaul

• work from home

• Center Sales

  • Jun 2014 - Aug 2014



Home Depot

• The Colony, Texas

• Special Services

  • Feb 2002 - Dec 2012

  - Developed positive customer relationships through friendly greetings and excellent service. - Recommended merchandise to customers based on their needs and preferences. - Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices - Engaged with customers in a sincere and friendly manner. - Completed all cleaning, stocking and organizing tasks in assigned sales area. - Helped customers with questions, problems and complaints in person and via telephone. - Organized racks and shelves to maintain the visual appeal of the store. - Verified that all customers received receipts for purchases. - Trained and served as a peer coach for new sales associates. - Operated a cash register for cash, check and credit card transactions with 100% accuracy. - Priced merchandise, stocked shelves and took inventory of supplies. - Identified potential shoplifters and alerted management. - Actively pursued personal learning and development opportunities in and around my department. - Determined customer needs by asking relevant questions and listening actively to the responses. Show less



Joann Fabrics

• Dallas/Plano, Texas

• Customer Service

  • Jul 1998 - Feb 2002

  - Operated a cash register for cash, check and credit card transactions with 100% accuracy. - Stocked and replenished merchandise according to store merchandising layouts. - Priced merchandise, stocked shelves and took inventory of supplies. - Cleaned and organized the store, including the checkout desk and displays. - Alerted customers to upcoming sales events and promotions. - Identified potential shoplifters and alerted management. - Completed all point of sale opening and closing procedures, including counting the contents of the cash register. - Handled all customer relation issues in a gracious manner and in accordance with company policies. - Welcomed customers into the store and helped them locate items. - Shared best practices for sales and customer service with other team members to help improve the store's efficiency. - Verified that all customers received receipts for their purchases. - Mentored new sales associates to contribute to the store's positive culture. - Fostered a positive work environment by consistently treating all employees and customers with respect and consideration. - Answered customer telephone calls promptly and in an appropriate manner. - Determined customer needs by asking relevant questions and listening actively to the responses. - Maintained established merchandising standards, including window, sales floor and promotional displays. Show less