Lana Cyr
HR Manager at National Police Federation/Fédération de la Police Nationale- Claim this Profile
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Bio
Matthew G. Smallacombe, LLM, CPHR
I have had the pleasure of being associated with Lana twice in my career; first when she was my student at Grant MacEwan University and the second as one of my key staff at West Edmonton Mall Property Inc. Lana has been the only employee that has been able to successfully cope with my demanding administrative needs directly for a sustained period. She is organized, detailed focused and has a unique ability to always remain positive and have a pleasant disposition. Currently, as my Executive Assistant, Lana is extremely dedicated and capable; that being said her ambition to grow her career in the Human Resources Profession is quite evident. Lana takes every opportunity to learn and add to her HR tool kit. I have no doubts that she will be a key contributor to our profession.
Matthew G. Smallacombe, LLM, CPHR
I have had the pleasure of being associated with Lana twice in my career; first when she was my student at Grant MacEwan University and the second as one of my key staff at West Edmonton Mall Property Inc. Lana has been the only employee that has been able to successfully cope with my demanding administrative needs directly for a sustained period. She is organized, detailed focused and has a unique ability to always remain positive and have a pleasant disposition. Currently, as my Executive Assistant, Lana is extremely dedicated and capable; that being said her ambition to grow her career in the Human Resources Profession is quite evident. Lana takes every opportunity to learn and add to her HR tool kit. I have no doubts that she will be a key contributor to our profession.
Matthew G. Smallacombe, LLM, CPHR
I have had the pleasure of being associated with Lana twice in my career; first when she was my student at Grant MacEwan University and the second as one of my key staff at West Edmonton Mall Property Inc. Lana has been the only employee that has been able to successfully cope with my demanding administrative needs directly for a sustained period. She is organized, detailed focused and has a unique ability to always remain positive and have a pleasant disposition. Currently, as my Executive Assistant, Lana is extremely dedicated and capable; that being said her ambition to grow her career in the Human Resources Profession is quite evident. Lana takes every opportunity to learn and add to her HR tool kit. I have no doubts that she will be a key contributor to our profession.
Matthew G. Smallacombe, LLM, CPHR
I have had the pleasure of being associated with Lana twice in my career; first when she was my student at Grant MacEwan University and the second as one of my key staff at West Edmonton Mall Property Inc. Lana has been the only employee that has been able to successfully cope with my demanding administrative needs directly for a sustained period. She is organized, detailed focused and has a unique ability to always remain positive and have a pleasant disposition. Currently, as my Executive Assistant, Lana is extremely dedicated and capable; that being said her ambition to grow her career in the Human Resources Profession is quite evident. Lana takes every opportunity to learn and add to her HR tool kit. I have no doubts that she will be a key contributor to our profession.
Credentials
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Opportunity in Conflict: Engaging Difficult Conversations
Roy Group LeadershipJan, 2021- Oct, 2024 -
The Leader's Discipline: A Coaching Approach to Leadership
Roy Group LeadershipNov, 2020- Oct, 2024 -
Crucial Conversations Trainer
VitalSmartsOct, 2018- Oct, 2024 -
Certified Change Practitioner
ProsciFeb, 2018- Oct, 2024
Experience
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National Police Federation/Fédération de la Police Nationale
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Canada
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Non-profit Organizations
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1 - 100 Employee
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HR Manager
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Nov 2021 - Present
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BGE Indoor Air Quality Solutions
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Canada
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Wholesale
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1 - 100 Employee
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Human Resources Manager
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Jun 2019 - Nov 2021
• Overseeing all aspects of Human Resources, for BGE's seven branches, including, but not limited to: workforce planning, recruitment and selection, onboarding, employee relations, employee development, leadership development, succession planning, performance management, coaching, progressive discipline, workplace investigations, change management, and compensation and benefits.• Direct reports: HR Generalist and Payroll & Benefits Coordinator.
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Human Resources Business Partner
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May 2018 - Jun 2019
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Human Resources Advisor
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Jul 2015 - May 2018
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West Edmonton Mall Property Inc. (West Edmonton Mall and Fantasyland Hotel)
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Canada
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Retail
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200 - 300 Employee
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Human Resources and Development Consultant
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Apr 2014 - Jan 2015
• Provide support and guidance, to management, relating to Human Resources services, policies, performance management techniques, and employee relations best practices.• Acting as a point of contact and facilitating resolution for employees relating to their HR issues, questions, or concerns.• Participating and leading meetings with respect to performance enhancement plans, disciplinary actions, and terminations.• Preparation of essential HR documents such as; employment contracts, disciplinary documents, memos, and required HR reports.• Overseeing all WCB claims for West Edmonton Mall, Fantasyland Hotel, and West Edmonton Mall Inn; providing support and guidance to fellow HR team members on claims management.• Point of contact with Systems department for position creation, computer and door access management, and training development aspects of HRIS.• Continue to oversee all aspects of training and development as per previous Staff Development Specialist position. Show less
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Staff Development Specialist
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Aug 2011 - Apr 2014
• Responsible for overseeing the training, learning, and development initiatives for all employees of West Edmonton Mall, Fantasyland Hotel, and West Edmonton Mall Inn (approximately 1400 staff).• Overseeing all aspects of mandatory training including: setting training dates, coordinating and arranging external facilitators and trainers, scheduling participants, booking appropriate facilities, reminding participants, confirming attendance and producing training certificates.• Developing internal training programs, courses and appropriate learning and development strategies for the company by maintaining open lines of communication with all departments on learning requirements.• Maintaining accurate records and providing statistical reports related to training as required by senior management, departments and individuals.• Assisting in other areas of human resources such as; health and safety, recruitment, and employee relations. Show less
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Executive Assistant, Human Resources
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Sep 2010 - Aug 2011
• Responsible for providing efficient, comprehensive administrative support to the Senior Manager of Human Resources and the Manager of Occupational Health and Safety.• Full cycle Worker’s Compensation claims; from initial submissions to modified duty accommodation, to completion of claim, ensuring both employee and employer’s best interests to resolution• Worked on special HR projects, assisting with employee relations issues, supporting company training and development programs and various other health and safety initiatives. • Created and presented formal job offers to potential candidates and created various HR related letters and memos.• Became a certified Peer Auditor with the Alberta Hotel Safety Association. Show less
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Education
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Athabasca University
Bachelor of Human Resources and Labour Relations - With Distinction -
Grant Macewan College
Human Resources Management Diploma - With Distinction