Experience

Mist Systems

• United States
• Computer Networking Products
• 1 - 100 Employee

• Global Renewal Sales Operation

  • Nov 2019 - Present



Hewlett Packard Enterprise

• San Jose, Ca

• Sr. Partner Renewal Manager/ Team Lead

  • Aug 2017 - Nov 2019

  • HPE acquired Nimble Storage on April 2017 • Metrics: $10M quota booking, resulted in 125% • Onboarded new hires and trained them on SAP, HPE SFDC quoting tool, forecasting, and running reports for me and upper management • Instrumental in hardware and refresh upsell • Average transaction 370 for the quarter • 1/1 mapping allowed us to share pipeline reporting with disty and vars • Forecasted quarterly opportunities and related business with “in-quarter” business renewal rat deliverables • Collaborated externally (clients) and internally (sales, ‘deal-desk, account and executive management) on client and company expectations to ensure optimal retention, on-time renewal and additional “upsell” services • Executed annual/quarterly client discovery meetings utilizing “Customer/Client success” methodologies • Effectively sold and “upsold” additional and value-added support services to client • Worked extensively with strategic partners including CDW, SHI, Presidio, Softchoice • Developed and presented quarterly Business Reviews (QBRs) • Certified Nimble Sales Engineer Specialist (HPE Validated) Show less



Nimble Storage, acquired by Hewlett Packard Enterprise company in 2017

• United States
• Information Technology & Services
• 100 - 200 Employee

• Renewal Manager

  • Sep 2016 - Apr 2017

  • Metrics: $6.5M booking• Understood the customer needs and requirements and provided them with assistance and resources to help them achieve their usage goals• Worked with sales as necessary to assist customers with technical issues, new purchases, or renewals• Demonstrated software in webinars to clients• Highly responsive in resolving customer complaints via phone, email, and chat• Document all interactions and follow proper documentation procedures• Assist existing customers to troubleshoot technical issues• Worked with customer support manager to ensure proper customer service is being delivered• Served as resource to other customer support reps Show less

• Inside Sales Representative

  • Aug 2015 - Sep 2016

  • Metrics: $5.8M Pipeline; $790K booking; 104 meetings, Q1 & Q2 top FY2017 call count 6,900• 90+ calls per day to generate qualified meetings through cold calling, responding to inbound calls, following up with leads generated by various marketing programs, sales campaigns, and target account prospecting• Managed and nurtured demand generation pipeline leads and opportunities in a specified region; ensured progression of opportunities through the sales funnel• Worked with partners and resellers to identify new prospective clients and markets• Understood Nimble’s products, value proposition, and positioning; kept up-to-date on industry trends and the competition’s positioning within the marketplace• Tracked all lead activity, monitored leads/opportunities, and managed reports using Salesforce Show less



Unixsurplus Inc

• mountain view

• Sales and Marketing Representative

  • Jun 2012 - Aug 2015

  Managed all aspects of vendor accounts including establishing new accounts, maintaining inventories, collaborating with non-geographical vendors for promotional demonstrations, and facilitating regional and national trade shows. Maintain contact with all clients in the market area to ensure high levels of Client Satisfaction by using the 4’s P of marketing (Price, Product, Placement, and promotion). Experienced with developing and implementing marketing strategies, budgets and advertising campaigns, and sales staff recruiting and training. Using social media tools by expanding the business through Facebook, Twitter, Mail Chimp, Four Square, Youtube, Insturctables, Makershed, Pinterest, Etsy, social forums and hootsuite.  Tasks includes pricing, uploading items and description to MrRackables Ebay Account, email marketing, and affiliate marketing.  Configured servers together with customers used for VMWARE and different visualization software. Worked with Tech to make sure builds were made to specification. Tested functionality. Show less



Bobbyblue.com

• Marketing Consultant

  • May 2011 - Jan 2015

  To be determine on per project or time period basis and approved via email. Updating the website with news on upcoming and past projects. Giving advice what can improve client's website as a marketing perspective. Branding bobbyblue.com by expanding thru Facebook, Twitter and Linkedin. To be determine on per project or time period basis and approved via email. Updating the website with news on upcoming and past projects. Giving advice what can improve client's website as a marketing perspective. Branding bobbyblue.com by expanding thru Facebook, Twitter and Linkedin.