Lamyaa El Boufi

Customer Experience Manager at AXA Services Maroc
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Contact Information
Location
Prefecture of Salé, Rabat-Salé-Kenitra, Morocco, MA
Languages
  • Français Professional working proficiency
  • Anglais Limited working proficiency

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Credentials

  • Devenir analyste de données
    LinkedIn
    Aug, 2022
    - Sep, 2024
  • Python : L'analyse de données
    LinkedIn
    Aug, 2022
    - Sep, 2024
  • Power BI avancé : Requêtes de données avec Power Query
    LinkedIn
    Jul, 2022
    - Sep, 2024
  • Google analytics avancé
    Google
    Dec, 2021
    - Sep, 2024
  • Certificate of Achievement Professional Scrum Master
    OKADIA®
  • SCRUM MASTER ACCREDITED CERTIFICATION™
    International Scrum Institute™ (Scrum Institute)
  • SQL Fundamentals Track
    DataCamp

Experience

    • Morocco
    • Insurance
    • 700 & Above Employee
    • Customer Experience Manager
      • Oct 2019 - Present

    • Manager gestion de la qualité
      • Oct 2016 - Oct 2019

    • Manager service relation client
      • Dec 2010 - Oct 2016

Education

  • SM COMPUTER SCHOOL (SCIENTIFIQUE MANAGEMENT COMPUTER SCHOOL)
    Diplôme Technicien spécialisé, Analyste en informatique de gestion
    2003 - 2005
  • Université Mohammed V de Rabat
    Licence, Botanie / Biologie végétale
    1998 - 2003

Community

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