Experience

TOWN OF STONINGTON PUBLIC SCHOOLS

• United States
• Medical Practices
• 1 - 100 Employee

• Computer Technician II

  • Feb 2016 - Present

  • I am the district's JAMF admin where I support 500+ macOS devices and 700+ iOS devices daily creating system and software policies • I am proficient in VMware administration of user accounts and virtual desktop pools • Active Directory proficiency in maintaining Security Groups, OU's, account creation, user and folder permissions, and container creation • Google console admin, troubleshoot user login issues, created OU's, investigated emails logs, managed ChromeOS devices • Lead technician and software package developer for district macOS device rollout • Administrator for Beyond Trust Remote Management system • Proficient in SQL environment • Mac and Windows administrator • Worked with Carbon Black cloud AV system • Configured hardware profiles for various groups and departments • Install software and apps on various hardware platforms • Maintain and repair technological equipment Show less



Artech L.L.C.

• United States
• Staffing and Recruiting
• 700 & Above Employee

• Senior SharePoint Business Analyst/Consultant

  • Feb 2013 - May 2013

  • Provided analysis to Cigna's Information Technology Service group, by performing detailed analysis on SharePoint site design and functioning • Utilized a concise plan of methods and gathering requirements from multiple subgroups assuring that all workflows and features were updated • Regular collaboration with the SharePoint Administrator group on policy, procedures, and standards to aid in the development of training material • Provided analysis to Cigna's Information Technology Service group, by performing detailed analysis on SharePoint site design and functioning • Utilized a concise plan of methods and gathering requirements from multiple subgroups assuring that all workflows and features were updated • Regular collaboration with the SharePoint Administrator group on policy, procedures, and standards to aid in the development of training material



Foxwoods Resort Casino

• United States
• Gambling Facilities and Casinos
• 700 & Above Employee

• MIS Gaming/Business Systems Analyst

  • May 2003 - Sep 2011

  Demonstrated the ability to identify and troubleshoot systems problems in a timely mannerCollaborated with Network Engineers, Software Developers, and the State and Federal Gaming Regulators on a daily basisDeveloped systems implementation plansAnalyze an implemented new emerging technologiesHelp development an infrastructure that will enhance the scalability of the organization, allowing the proper systems and processes to be integrated with the business’ best practices ensuring consistency and stability.Managed medium to large teams including technical, creative, and production, as well external suppliers and contractorsWorked with multipliable UI designsEstablished and maintained cross-departmental projects by interviewing and gathering end-user requirements to translate into detailed project plans that meet budgets and deadlines.Worked closely with multipliable external vendorsLiaison between internal IT department and end-users to develop an extranet applicationAdministered user accounts for all systems Show less

• IT Field Technician

  • Oct 2000 - May 2003

  Identify, analyze and troubleshoot a wide range of complex technical computer- and network-relatedproblems effectively. Listen and communicate information to a wide variety of clients and vendors at all levels of skill. Delivered customer support both in-person and over the phone in a professional manner.