Experience

Sun & Moon Massage

• United States
• Individual and Family Services

• Assistant Operations Manager & Sales Associate

  • Nov 2022 - Present

  -Manage day-to-day operations of physical branch -Oversee therapists team rotas ensure adequate cover for non-peak and peak days -Ensure physical location is properly maintained, including hiring, training, quality control -Achieving monthly KPI no matter store sales and personal target -Collaborate with management to create and implement sales projects -Drives sales through engagement of customers, suggestive selling, and sharing treatment knowledge. -Operating cash registers, managing financial transactions, and balancing drawers. -complaint handling -oversee the booking system the maintain the daily booking and keep communicate with different team ensuring no mistake -reviewing the pr and marketing event performances providing immediate feedback (both positive and development) Show less



Wako2ffee House

• Hong Kong
• Food and Beverage Manufacturing
• 1 - 100 Employee

• Cafe Owner

  • Jan 2022 - Present

  -shop management -barista -cook -manage social media -prepare social content -develop menu -collaboration with different parties -budget control -advertising -event management -shop management -barista -cook -manage social media -prepare social content -develop menu -collaboration with different parties -budget control -advertising -event management



Fashionary International Limited

• Hong Kong
• Book and Periodical Publishing
• 1 - 100 Employee

• Project Manager & Photographer

  • Mar 2020 - Present

• Marketing Executive & Photographer

  • Apr 2019 - Feb 2020

  E-Commerce Marketing:Planning the advertising strategy Overseeing and developing marketing campaigns on Facebook and Instagram Conducting market research and analysis to evaluate trends, brand awarenessConceiving and developing efficient and intuitive marketing strategiesOrganizing online promotional sales activitiesStudying about SEM, and working with an agency of google advertisingManaging and developing the Instagram content Monitor and increase Social Media followersMonitor and increase websites trafficManage comments and reviews in social media and websiteEnhance Customer shopping experienceIncrease conversion rate and Orders unit priceRefine Customer Service Automation and Answer Refine Website FAQ, Provide a better and complete answer to customersMonitors competitor activity and brainstorms potential improvements or changes in marketing strategy, products, or servicesSourcing potential influencersCustomer Services, Refine Customer Inquiry and EmailAssisting the logistic department on creating shipping documents, mainly contact person with the different shipping companyWorking on the gift wrapping for special shipmentsPhotography and Design:Preparing Media (Graphic, Photos, Video) for Marketing, Sales, influencers useProduct/marketing photos and help styling the settingPhotos, Video Post-Production Show less



Lane Crawford

• Hong Kong
• Retail
• 400 - 500 Employee

• Brand Creative Administrative Executive

  • Nov 2018 - Mar 2019

• Studio Administrative Assistant

  • Jan 2018 - Oct 2018

• Photography Assistant

  • Jun 2016 - Dec 2017


TOWA Image
• Photography Assistant

  • May 2015 - Dec 2015

T.Art
• United States
• Arts & Crafts
• Video Assistant

  • May 2015 - Dec 2015

Freelance, self-employed
• Animation and Post-production
• 1 - 100 Employee
• Special Make-up Artist

  • Jan 2015 - May 2015

Forever 21
• United States
• Retail Apparel and Fashion
• 700 & Above Employee
• Sales

  • Jan 2015 - Mar 2015

Akiss Event Planning
• Wedding & Event Planner Assistant

  • Jan 2014 - Dec 2014

Blossom Sushi
• Australia
• Waitress

  • Jan 2013 - Dec 2013