Experience

VBOUT

• United States
• Technology, Information and Internet
• 1 - 100 Employee

• Technical Support Engineer

  • Nov 2021 - Present

  • Dealing with customers, responding to tickets quickly and professionally via live chat using Intercom • Resolving issues and troubleshooting technical problems, including questions about the company's product and service, API calls, managing domain hosting and DNS records using cPanel • Collecting and analyzing customer feedback, and handling their complaints • Daily IP/domains scanning using MxToolbox, and delisting different kinds of IP/domain blacklist • Dealing with customers, responding to tickets quickly and professionally via live chat using Intercom • Resolving issues and troubleshooting technical problems, including questions about the company's product and service, API calls, managing domain hosting and DNS records using cPanel • Collecting and analyzing customer feedback, and handling their complaints • Daily IP/domains scanning using MxToolbox, and delisting different kinds of IP/domain blacklist



Eurisko Mobility

• Lebanon
• Software Development
• 1 - 100 Employee

• Frontend Developer

  • Jul 2021 - Sep 2021

  Responsibilities: • Create a Web application using ReactJS (including Sign in/Sign up forms, API call to get and post data from firebase, show data in a sequence of pages using pagination) • Use Git and GitHub to manage and keep track of the source code history Responsibilities: • Create a Web application using ReactJS (including Sign in/Sign up forms, API call to get and post data from firebase, show data in a sequence of pages using pagination) • Use Git and GitHub to manage and keep track of the source code history



AIMS SAL

• United Arab Emirates
• Information Technology & Services
• 1 - 100 Employee

• Frontend Developer

  • Aug 2020 - Oct 2020

  Responsibilities: • Convert a standard form into Responsive web design (RWD) using Bootstrap • Create a standard report using data grouping and sorting Responsibilities: • Convert a standard form into Responsive web design (RWD) using Bootstrap • Create a standard report using data grouping and sorting