Experience

Southwest Kia

• United States
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Parts Manager

  • Nov 2006 - Present

  I served as a key contributor at the dealership, leveraging my expertise to enable recovery of full credit from factory. I ensured proper tagging of all returned and warranty parts. In my role, I actively maintained optimal stock levels to meet the diverse needs of the service department, commercial and wholesale accounts, as well as the do-it-yourself public. By closely monitoring inventory and collaborating with Parts & Service Director, I achieved a timely turnaround of parts for internal jobs. Furthermore, I played a crucial role in evaluating and revising departmental operations and storage layout. This proactive approach allowed to secure maximum effectiveness, leading to improved productivity and cost savings. As part of my commitment to exceptional customer service, I implemented guidelines for customer interactions, resulting in high levels of customer satisfaction. I consistently promoted and timely flow of paperwork. Lastly, I took responsibility for the accountability of all dealership purchases prior to payment processing.  Provided valuable insights for improving parts sales as member of Kia's Parts Advisory Group.  Generated sufficient gross profit while maintaining customer loyalty via pricing parameters in each customer category.  Minimized obsolescence by overseeing and adjusting inventory. Additional Experience: Parts Advisor (June 2006 – Nov 2006) | Vandergriff Toyota, Arlington, TX Assist Parts Manager (Feb 2006 – June 2006) | North Texas Nissan, Corinth, TX Parts Manager (May 2002 – Feb 2006) | Don Davis Nissan, Arlington, TX Assistant Parts Manager (Sept 2000 – Apr 2002) | Bankston Nissan of Irving, Irving, TX Parts Advisor (Aug 1998 – Sept 2000) | Bankston Nissan, Dallas, TX Show less