lam kok meng
Service Engineer at Ricoh Singapore Pte Ltd- Claim this Profile
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Bio
Experience
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Service Engineer
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Aug 2015 - Present
Servicing and troubleshooting of copier machines and printers at customers’ sites around SingaporeReplacing of machine parts when neededDoing preventive maintenance of machines periodicallyAble to attend to users whenever they have doubts on the machinesInstallation of finishers when neededInstall software onto customers’ computers
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Senior Associate Engineer
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Aug 2012 - Aug 2015
Engaged my primary duty in Tanah Merah PrisonEnsure that all CCTVs, card readers, cell doors, wireless alarm set, DVRs and computer systems are in working orderAssist in other sites such as Special Prison Services and Changi General Hospital when neededKnowledge of SecurNet V7, CC Lite and Stentofon softwares for daily operationsAble to attend to users whenever they have doubts on the systemStandby 24/7 and during conducting of exercise by usersReplace CCTVs… Engaged my primary duty in Tanah Merah PrisonEnsure that all CCTVs, card readers, cell doors, wireless alarm set, DVRs and computer systems are in working orderAssist in other sites such as Special Prison Services and Changi General Hospital when neededKnowledge of SecurNet V7, CC Lite and Stentofon softwares for daily operationsAble to attend to users whenever they have doubts on the systemStandby 24/7 and during conducting of exercise by usersReplace CCTVs, computers, intercoms, cell calls, DVRs, card readers, switchers, monitor panels, etc when faultyMaintain each and every different database that supports the whole operation within TMPUse 3rd party softwares such as Team Viewer, IP Checks, Ghost, Putty, etc Do fault reports daily, maintenance report monthly and attend weekly Ops meetingConduct testing of panic alarms and wireless set every 3 monthsAble to work alone or as a team to complete tasks within the given time Show more Show less
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Assistant Engineer
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Mar 2007 - Jun 2012
Engaged my duty in Sputter Maintenance department Learnt to handle Intevac 200 Lean machines in the production linePerform machine setup/ conversion/ Preventive Maintenance as instructed by the supervisorsAble to troubleshoot problems with minimal downtimeRemoving old sputtering sources (around 25kgs using Hoist) from machine and install back new sources using steppersMachine and parts cleaning, including wipe down and vacuumingReplace vacuum components such as… Engaged my duty in Sputter Maintenance department Learnt to handle Intevac 200 Lean machines in the production linePerform machine setup/ conversion/ Preventive Maintenance as instructed by the supervisorsAble to troubleshoot problems with minimal downtimeRemoving old sputtering sources (around 25kgs using Hoist) from machine and install back new sources using steppersMachine and parts cleaning, including wipe down and vacuumingReplace vacuum components such as roughing pump and turbo pumpUse computer software to download programs if requiredAssist production operators whenever they encounter problems with the machinesAble to work as a team to complete tasks within the given time Show more Show less
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