lam kok meng

Service Engineer at Ricoh Singapore Pte Ltd
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Contact Information
us****@****om
(386) 825-5501
Location
Singapore, SG

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Experience

    • Service Engineer
      • Aug 2015 - Present

      Servicing and troubleshooting of copier machines and printers at customers’ sites around SingaporeReplacing of machine parts when neededDoing preventive maintenance of machines periodicallyAble to attend to users whenever they have doubts on the machinesInstallation of finishers when neededInstall software onto customers’ computers

    • Senior Associate Engineer
      • Aug 2012 - Aug 2015

      Engaged my primary duty in Tanah Merah PrisonEnsure that all CCTVs, card readers, cell doors, wireless alarm set, DVRs and computer systems are in working orderAssist in other sites such as Special Prison Services and Changi General Hospital when neededKnowledge of SecurNet V7, CC Lite and Stentofon softwares for daily operationsAble to attend to users whenever they have doubts on the systemStandby 24/7 and during conducting of exercise by usersReplace CCTVs… Engaged my primary duty in Tanah Merah PrisonEnsure that all CCTVs, card readers, cell doors, wireless alarm set, DVRs and computer systems are in working orderAssist in other sites such as Special Prison Services and Changi General Hospital when neededKnowledge of SecurNet V7, CC Lite and Stentofon softwares for daily operationsAble to attend to users whenever they have doubts on the systemStandby 24/7 and during conducting of exercise by usersReplace CCTVs, computers, intercoms, cell calls, DVRs, card readers, switchers, monitor panels, etc when faultyMaintain each and every different database that supports the whole operation within TMPUse 3rd party softwares such as Team Viewer, IP Checks, Ghost, Putty, etc Do fault reports daily, maintenance report monthly and attend weekly Ops meetingConduct testing of panic alarms and wireless set every 3 monthsAble to work alone or as a team to complete tasks within the given time Show more Show less

    • Assistant Engineer
      • Mar 2007 - Jun 2012

      Engaged my duty in Sputter Maintenance department Learnt to handle Intevac 200 Lean machines in the production linePerform machine setup/ conversion/ Preventive Maintenance as instructed by the supervisorsAble to troubleshoot problems with minimal downtimeRemoving old sputtering sources (around 25kgs using Hoist) from machine and install back new sources using steppersMachine and parts cleaning, including wipe down and vacuumingReplace vacuum components such as… Engaged my duty in Sputter Maintenance department Learnt to handle Intevac 200 Lean machines in the production linePerform machine setup/ conversion/ Preventive Maintenance as instructed by the supervisorsAble to troubleshoot problems with minimal downtimeRemoving old sputtering sources (around 25kgs using Hoist) from machine and install back new sources using steppersMachine and parts cleaning, including wipe down and vacuumingReplace vacuum components such as roughing pump and turbo pumpUse computer software to download programs if requiredAssist production operators whenever they encounter problems with the machinesAble to work as a team to complete tasks within the given time Show more Show less

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