Experience

The Clarks Hotels & Resorts
• India
• Hospitality
• 1 - 100 Employee
• General Manager

  • 2016 - Present


Novotel hotels

• France
• Hospitality
• 700 & Above Employee

• General Manager

  • Oct 2015 - Nov 2016

  * Accomplishing hotel human resource strategies by determining accountabilities; communicating and enforcing values, policies, and procedures; implementing recruitment, selection, orientation, training, coaching, counseling, disciplinary, and communication programs; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation strategies. * Developing hotel organizational strategies by contributing information, analysis, and recommendations to strategic thinking and direction; establishing functional objectives in line with organizational objectives. * Establishing hotel operational strategies by evaluating trends; establishing critical measurements; determining production, productivity, quality, and customer-service strategies; designing systems; accumulating resources; resolving problems; implementing change. * Developing hotel financial strategies by estimating, forecasting, and anticipating requirements, trends, and variances; aligning monetary resources; developing action plans; measuring and analyzing results; initiating corrective actions; minimizing the impact of variances. * Promoting the hotel by developing and implementing advertising and publicity programs; deciding the type of patronage to be solicited; speaking to community and business groups; sponsoring special events at the hotel. * Maintaining the hotel's stature by inspecting guests' rooms, public access areas, and outside grounds for cleanliness and order; verifying the quality of food and beverage services; overseeing special events. * Maintaining customer confidence by personally responding to and resolving complaints; making charge adjustments or offering complimentary services. Show less


Elite Hospitality Group
• United States
• Hospitality
• 1 - 100 Employee
• General Manager

  • Jul 2014 - Jul 2015

Eros Hotel New Delhi
• India
• Hospitality
• 100 - 200 Employee
• Manager

  • Jul 2013 - Jun 2014

Shangri-La Group
• Hong Kong
• Hospitality
• 700 & Above Employee
• Manager

  • 2012 - 2013