Experience

HR Yaar
• India
• Staffing and Recruiting
• 1 - 100 Employee
• Recruitment Executive

  • May 2023 - Present


iSource ITES

• India
• IT Services and IT Consulting
• 1 - 100 Employee

• HR Recruiter

  • Nov 2022 - Feb 2023

  Determined applicant requirements by studying job description and job qualifications. Screened resumes, conducted first level intervie and checked references of candidates. Provided candidates with status updates, via email and/or phone, on a regular basis. Leverage online recruiting resources and in-house ATS (applicant tracking systems) to identify and recruit the best candidates Determined applicant requirements by studying job description and job qualifications. Screened resumes, conducted first level intervie and checked references of candidates. Provided candidates with status updates, via email and/or phone, on a regular basis. Leverage online recruiting resources and in-house ATS (applicant tracking systems) to identify and recruit the best candidates



Straive

• IT Services and IT Consulting
• 1 - 100 Employee

• Customer Support Executive

  • Dec 2020 - Oct 2022

  Managed customer service effectiveness by monitoring performance and assessing metrics. Suggested effective solutions and resolved issues to increase customer satisfaction. Mentored new team members and helped them by giving feedback on their work. Prioritised and assisted the customers with their queries by providing timely, accurate and appropriate information. Managed customer service effectiveness by monitoring performance and assessing metrics. Suggested effective solutions and resolved issues to increase customer satisfaction. Mentored new team members and helped them by giving feedback on their work. Prioritised and assisted the customers with their queries by providing timely, accurate and appropriate information.