Experience

CPR Cell Phone Repair

• United States
• Retail
• 100 - 200 Employee

• Franchise Owner

  • Jan 2013 - Present



CPR Cell Phone Repair North Dallas

• Oklahoma/Dallas

• Area Developer|Franchisee

  • Jan 2013 - Jul 2019



Jackson Hewitt Tax Service

• Franchisee

  • Oct 2000 - Dec 2012

• Head of Operations/Franchisee

  • Oct 2000 - Dec 2012

   Oversee a team of Area Managers responsible for hiring, training and marketing of over thirty offices Establish sales and revenue goals for Area Managers and assist them achieving these goals Assist Area Mangers to develop and communicate employee incentive programs to all associates Manage and motivate team of retail employees to generate maximum sales  Responsible for multiple store operation producing multi-million dollars in annual sales Provide responsive and high quality service to team members and customers Facilitate and Partake in recruiting and training processes Create advertising campaign to increase sales Develop and implement marketing strategies to increase customer retention  Balance collective budgets for multiple offices Establish check and balance procedures throughout the organization Negotiate leases with landlords and contribute to vendors negotiations in conjunction with purchasing department  Perform territory analysis and identify potential opportunities to expand existing operation Emphasize and maintain the highest legal and ethical standards of conduct in the industry