Laiylaly Mandujano

Conversational AI Specialist at StoryFile
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Contact Information
us****@****om
(386) 825-5501
Location
San Francisco Bay Area
Languages
  • English Native or bilingual proficiency
  • Spanish Native or bilingual proficiency
  • Chinese Limited working proficiency

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Bio

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Credentials

  • Building Chatbots Using Google Dialogflow
    LinkedIn
    Jan, 2023
    - Oct, 2024

Experience

    • United States
    • Technology, Information and Media
    • 1 - 100 Employee
    • Conversational AI Specialist
      • Dec 2021 - Present

      - Conduct research to inform and enhance script development for subjects being interviewed in order to meet client expectations for related deliverables - Complete script development including creating timelines, fact-checking, reviewing scripts, providing interview questions, implementing surveys, collecting and maintaining accurate spellings of names and terms - Support assigned interviewers in preparation and delivery of interview and interview materials - Function as a content script supervisor during StoryFile Studio interviews - Process questions that were asked of a subject during an interview to document their life experiences. - Be trained in proprietary process and SaaS to help process the video to be able to check the video for any visual/audio, transcription issues - Create variations of the original question asked and enter it into our system which utilizes AI technology - Manage large amounts of data and work with the AI system to provide accurate results - Review user chat logs and update StoryFile systems as necessary - Contribute to ongoing best practices development including user data analysis Show less

    • IT Services and IT Consulting
    • 700 & Above Employee
    • Bilingual Spanish/English Linguist
      • Apr 2019 - Dec 2019

      - Part of a bilingual Spanish/English team working in natural language processing (NLP), natural language generation (NLG), and full-scale annotation, co-referencing - Created and annotated English and Spanish data in various dialects, in several domains such as weather, alarms, etc. - Communicated and coordinated deadlines, meetings with a fully-remote team - Learned how to use in-house software to execute tasks - Generated and annotated data to quickly-changing guidelines for multiple subdomains and projects Show less

    • United States
    • Non-profit Organizations
    • 100 - 200 Employee
    • Community Outreach Coordinator
      • Aug 2017 - Feb 2019

      - Organized a variety of events in coordination with non profit organizations such as SPCA, Central California Food Bank, etc. to gather volunteers to participate in - Communicated details and organized meetings within organization, along with clarifying responsibilities for volunteers - Established and participated bi-monthly community outreach events for volunteers to attend and help the Fresno/Clovis community - Helped organization put thousands of hours total into working with local community - Created long-lasting relations with Kiwanis clubs, and other local non-profit organizations - Aided organization in raising funds for organization fees and event Show less

  • Guting Elementary
    • Taipei City, Taiwan
    • English Teaching Assistant
      • Sep 2016 - Jun 2017

      - Guided the classroom based on prepared lessons and country curriculum - Impletemented a variety of teaching materials, such as different types of educational programs, smart devices, childrens’ books, toys, to cater to different learning styles - Taught hands-on English reading, writing, listening and speaking skills and techniques - Worked alongside other staff members to coordinate best teaching practices, and analyze how to improve classroom content - Catered content to different age groups and curated material based on students’ interest to increase classroom engagement Show less

    • Language Research Intern
      • Jun 2016 - Jul 2016

      - Assisted in managing the Crow Summer Institute by organizing language data, meetings, coordinate tasks within the team - Facilitated appointments with consultants and linguists, along with distributing information to attendees - Helped conduct linguistic research, documentation on the Crow language, such as recording words for the Crow dictionary, asking consultants about particular linguistic phrases - Worked with language consultants to create audiobooks in Crow - Recorded feedback from consultants, attendees to use for future improvement of following programs Show less

Education

  • California State University, Fresno
    Master of Arts - MA, Linguistics
    2018 - 2021
  • California State University, Fresno
    Bachelor of Arts - BA, Linguistics
    2015 - 2018
  • National Taiwan University
    Bachelor's degree, Foreign Languages and Literatures, General
    2016 - 2017

Community

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