Lainie Lauron
EHR Support Analyst at QueensCare Health Centers- Claim this Profile
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English Native or bilingual proficiency
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Filipino Native or bilingual proficiency
Topline Score
Bio
Credentials
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Cadence Proficient Self Study Certificate
EpicMar, 2023- Sep, 2024 -
PreludeProficient Self Study Certificate
EpicMar, 2023- Sep, 2024 -
EpicCare Ambulatory Proficient Self Study Certificate
EpicAug, 2022- Sep, 2024 -
Certified Healthcare Technology Specialist- Implementation Support Specialist
AHIMAJan, 2013- Sep, 2024 -
Meaningful Use: A Mini-Course on the Medicare and Medicaid EHR Incentive Program, Certificate of Completion
Health IT Certification
Experience
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QueensCare Health Centers
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United States
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Hospitals and Health Care
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1 - 100 Employee
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EHR Support Analyst
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Nov 2018 - Present
Acts as a liaison between Ochin and QueensCare Health Centers in the implementation of new and evolving workflows. Responsible for creating and updating training materials – both written and audio visual, as well as providing EPIC classroom/virtual training for new staff and providers. Conducts trainings for internal staff and providers on various Epic functionalities as updates occur. Troubleshoot issues as they arise. Tasked to create new and update existing provider master files as needed. Monitor EMR workqueues, inbasket folders, and various error pools. Updates fee schedule, preference list, lot manager, letter templates, smartphrases, smartlinks and the like. Works closely with company leadership to identify, develop, and implement opportunities to optimize workflows ensuring that the clinic processes are done in a safe and efficient manner which leads to patient satisfaction and safety. Show less
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Self-employed
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Real Estate
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1 - 100 Employee
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EPIC CONSULTANT/AT THE ELBOW SUPPORT
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Apr 2014 - Nov 2018
Travelled all over the United States to provide EPIC Go-live support for the implementation of both EPIC Inpatient and Ambulatory modules for Physicians, clinical and front office staff. Worked on more than 35 go live projects with implementation of various EPIC modules such as, but not limited to, Cadence/Prelude, Ambulatory, Inpatient, and Kaleidoscope. Charged to lead teams of 5 to 20 consultants, ensuring that each one is dispatched to their assigned clinics/hospital departments, making sure that all end users are adequately supported. Tasked to be the first line of support for end users, resolving their concerns, offering at the elbow support during Go-live. Aided end users in creation of Smartphrases and SmartLinks to enhance Provider documentation. Led, reinforced, and validated standard workflows to meet “Meaningful Use” best practices. Recommended, tracked, and resolved issues as they arise in conjunction with the command center. Detailed information available upon request. Show less
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UCLA Health
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United States
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Hospitals and Health Care
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700 & Above Employee
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Super User Support
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Nov 2012 - Mar 2014
Provided at the elbow support for Physicians, clinical and front office staff for the University of California Los Angeles’ implementation of EPIC Care Connect. Tasked to be the first line of support for end users, resolving their concerns, offering at the elbow support during Go-live. Aided end users in creation of Smartphrases and SmartLinks to enhance Provider documentation. Led, reinforced, and validated standard workflows to meet “Meaningful Use” best practices. Recommended, tracked, and resolved issues as they arise in conjunction with the command center. In between waves, assisted in classroom trainings for staff and providers. Detailed information available upon request. Show less
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Country Villa University Park
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United States
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Hospitals and Health Care
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Medical Records Director
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Jul 2010 - Sep 2011
Maintained the Health Information service for the facility in accordance with current laws and regulations, as well as professional practice standards. Assigned to give regular in-services to both Licensed and Non-Licensed staff regarding proper documentation and use of Vision software. Audited in-house records for accuracy and completeness according to the established schedule. Tasked to assemble, audit, complete and file resident’s discharged records within 30 days, maintaining a system for the timely completion of said charts. Designated to prepare the various reports needed for the monthly and quarterly Utilization review and Quality Assessment/Assurance meetings. Maintained current resident information in the electronic records and generated the necessary reports monthly. Provided ICD 9 codes as necessary. Show less
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Angels Nursing Health Center
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United States
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Hospitals and Health Care
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1 - 100 Employee
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Medical Records Director
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Jan 2008 - Jul 2010
Directly in charge of the Medical Records department for both facilities. Organized and prepared charts for new patients, as well as assembled, audited, and filed resident’s discharged records. Performed in-house audit of records to ensure that they are maintained in accordance with all legal regulations. Provided ICD 9 codes when necessary. Used Accucare software to maintain all current and discharged patient information and generate reports as necessary. Directly in charge of the Medical Records department for both facilities. Organized and prepared charts for new patients, as well as assembled, audited, and filed resident’s discharged records. Performed in-house audit of records to ensure that they are maintained in accordance with all legal regulations. Provided ICD 9 codes when necessary. Used Accucare software to maintain all current and discharged patient information and generate reports as necessary.
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Medical Records Director
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Jan 2008 - Oct 2008
Directly in charge of the Medical Records department for both facilities. Organized and prepared charts for new patients, as well as assembled, audited, and filed resident’s discharged records. Performed in-house audit of records to ensure that they are maintained in accordance with all legal regulations. Provided ICD 9 codes when necessary. Used Accucare software to maintain all current and discharged patient information and generate reports as necessary. Directly in charge of the Medical Records department for both facilities. Organized and prepared charts for new patients, as well as assembled, audited, and filed resident’s discharged records. Performed in-house audit of records to ensure that they are maintained in accordance with all legal regulations. Provided ICD 9 codes when necessary. Used Accucare software to maintain all current and discharged patient information and generate reports as necessary.
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Medical Records Director
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Jun 2007 - Jan 2008
Maintained Health Information services for the facility including maintenance of in house as well as discharged charts. Prepared charts for subpoenas and other records requests, including annual Department of Health surveys. Prepared periodical reports for Utilization review and QA meetings. Audits in-house records for accuracy and completeness according to the established schedule. Provided ICD 9 codes as needed. Performed training for proper use of Accucare system by in house staff Maintained Health Information services for the facility including maintenance of in house as well as discharged charts. Prepared charts for subpoenas and other records requests, including annual Department of Health surveys. Prepared periodical reports for Utilization review and QA meetings. Audits in-house records for accuracy and completeness according to the established schedule. Provided ICD 9 codes as needed. Performed training for proper use of Accucare system by in house staff
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Medical Records Designee
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Feb 2004 - Jun 2007
Under the guidance of the Medical Records Director, ensured that all in house charts as well as discharged charts were well maintained and complete. Audited all records for accuracy and completeness aligned with the current regulations. Provided ICD 9 codes as needed. Maintained current and discharged resident information in the Add-on system, as well as generated the necessary monthly reports. Prepared Utilization reports for review and Quality Assurance meetings while maintaining the minutes for these meetings. Show less
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Education
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1996 - 2000
Assumption College
Bachelor of Arts (B.A.), Communication, major in Media Productions -
East Los Angeles College
HITECH program
Community
