Information Management Lead

• Nov 2021 - Present

Oversee the Information Management workstream.Oversee the design and development of enterprise solutions (Office365 platform - Teams, SharePoint, PowerApps, Forms), Data Warehouse, SugarCRMCollaborate with business stakeholders, project leads, vendors, and IT Team to improve business systems usability or resolve issues

Senior Systems Analyst

• Jun 2021 - Nov 2021

Functional Analyst- Finance System

• Sep 2020 - Jun 2021

Acting Team Lead

• May 2019 - Sep 2020

PeopleSoft Finance Systems

Functional Analyst- Finance System

• 2018 - May 2019

Acting Team Lead -PeopleSoft Finance Systems

• Nov 2017 - Jul 2018

Participate in planning and development of strategies for the delivery of supportservices to different client groups in the University.Consult with clients regularly to establish business needs, information system requirements and priorities and to ensure client satisfaction with support providedConduct regular (fortnightly) meetings with key Finance and BSS staff, to assist in the planning and management of these key accountabilities. Lead a work team:Manage the performance of team members. ∙ Identify training needs and develop the skills of team members to meet current and future client requirements. This includes spending time mentoring and coaching staff.Lead and promote compliance with relevant legislation and University policies and procedures, including equity and health & safety and exhibit good practice in relation to same. Show less

Functional Analyst-Finance System

• Mar 2011 - Oct 2017

Test changes to the PeopleSoft finance systems thoroughly so changes can be successfully migrated to production systemsDevelopment and execution of standard test scripts; eg Peoplesoft Finance upgradeRegular system patchingProvide support and advice to business system owners of PeopleSoft and associated systems. Monitor the effectiveness and data integrity of supported systems. Analyse, document and liaise with business owners to resolve issues affecting the operation and effectiveness of supported systems. Analyse and document changing business processes and client requirements, produce design documents, create and implement test plans and scripts, create training documentation. Specify and / or develop SQL queries and reports to meet client needs for system information, using. PeopleSoft Query. Manage the design and testing in major system changes, enhancements and projects. Disseminate knowledge and training to clients Show less

Functional Analyst- Student System

• Oct 2009 - Mar 2011

Senior Functional Anaylst- Student System

• May 2009 - Sep 2009

Functional Analyst-Student System

• May 2007 - May 2009

 Test changes to the PeopleSoft systems thoroughly so changes can be successfully migrated to production systems, including the development and execution of standard test scripts; Develop query reports in response to client needs for system information, using PeopleSoft Query. Maintain, enhance and support the University Enterprise Information Systems including Peoplesoft and associated systems. Log relevant details of inquiries and ensure that if necessary, queries/issues are correctly recorded, re-routed and escalated via the System Investigation Request (SIR). Develop and deliver support materials, user guides, updates and presentations, in business functional concepts and the use of PeopleSoft in business processes.  Assist clients to utilise the range of support available to them. Develop query reports in response to client needs for system information, using PeopleSoft Query. Develop business process maps, job aids and enhance PeopleSoft Configuration to assist clients to effectively use the system. Monitor PeopleSoft system for consistency of data. Show less

Enrolment Officer

• Mar 2005 - Mar 2007

Student Operations

Finance officer

• 2007 - 2007

General Manager

• 2001 - 2005