Laila McLaughlin

Administration and Operations Fellow at D.C. State Board of Education (SBOE)
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Contact Information
us****@****om
(386) 825-5501
Location
Washington, District of Columbia, United States, US

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Experience

    • United States
    • Government Relations Services
    • 1 - 100 Employee
    • Administration and Operations Fellow
      • Mar 2023 - Present

      Worked to create an SBOE agency operations handbook, and records management process; created Standard Operating Procedures (SOPs); planned, and coordinated operational activities; recommended new procedures for increasing the efficiency of day-to-day operations and organizational effectiveness; ensured adherence to protocols across key touchpoints; coordinated with different offices within the SBOE to achieve optimal work production across the agency Worked to create an SBOE agency operations handbook, and records management process; created Standard Operating Procedures (SOPs); planned, and coordinated operational activities; recommended new procedures for increasing the efficiency of day-to-day operations and organizational effectiveness; ensured adherence to protocols across key touchpoints; coordinated with different offices within the SBOE to achieve optimal work production across the agency

    • United States
    • Oil and Gas
    • 1 - 100 Employee
    • Concierge
      • Nov 2022 - Present

      Workedtomaintainhighethicalstandardsandprofessionalism,multitask,andprioritizetomeetresidents' needs; greet residents and confirm reservations; maintain knowledge of assets and specifics to company needs; provide excellent customer service; maintain positive ongoing relationships with residents. Workedtomaintainhighethicalstandardsandprofessionalism,multitask,andprioritizetomeetresidents' needs; greet residents and confirm reservations; maintain knowledge of assets and specifics to company needs; provide excellent customer service; maintain positive ongoing relationships with residents.

  • Cajun Boil and Bar
    • Orland Park, Illinois, United States
    • Restaurant Manager
      • May 2018 - Present

      Worked as Store manager of Cajun Boil and Bar to do schedules; schedules and leading store meetings; assist with payrolls and accounting; record keeping; problem de-escalation; communication and teamwork exercises; networking with different companies for partnerships and marketing; creating training programs and establishing their rate of success; performing orientations for new employees. Worked as Store manager of Cajun Boil and Bar to do schedules; schedules and leading store meetings; assist with payrolls and accounting; record keeping; problem de-escalation; communication and teamwork exercises; networking with different companies for partnerships and marketing; creating training programs and establishing their rate of success; performing orientations for new employees.

Education

  • Howard University
    Bachelor of Arts - BA, Political Science and Government
    2020 - 2024

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