Laila McLaughlin
Administration and Operations Fellow at D.C. State Board of Education (SBOE)- Claim this Profile
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Bio
Experience
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D.C. State Board of Education (SBOE)
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United States
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Government Relations Services
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1 - 100 Employee
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Administration and Operations Fellow
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Mar 2023 - Present
Worked to create an SBOE agency operations handbook, and records management process; created Standard Operating Procedures (SOPs); planned, and coordinated operational activities; recommended new procedures for increasing the efficiency of day-to-day operations and organizational effectiveness; ensured adherence to protocols across key touchpoints; coordinated with different offices within the SBOE to achieve optimal work production across the agency Worked to create an SBOE agency operations handbook, and records management process; created Standard Operating Procedures (SOPs); planned, and coordinated operational activities; recommended new procedures for increasing the efficiency of day-to-day operations and organizational effectiveness; ensured adherence to protocols across key touchpoints; coordinated with different offices within the SBOE to achieve optimal work production across the agency
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FIRST IMPRESSION STAFFING LLC
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United States
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Oil and Gas
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1 - 100 Employee
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Concierge
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Nov 2022 - Present
Workedtomaintainhighethicalstandardsandprofessionalism,multitask,andprioritizetomeetresidents' needs; greet residents and confirm reservations; maintain knowledge of assets and specifics to company needs; provide excellent customer service; maintain positive ongoing relationships with residents. Workedtomaintainhighethicalstandardsandprofessionalism,multitask,andprioritizetomeetresidents' needs; greet residents and confirm reservations; maintain knowledge of assets and specifics to company needs; provide excellent customer service; maintain positive ongoing relationships with residents.
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Cajun Boil and Bar
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Orland Park, Illinois, United States
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Restaurant Manager
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May 2018 - Present
Worked as Store manager of Cajun Boil and Bar to do schedules; schedules and leading store meetings; assist with payrolls and accounting; record keeping; problem de-escalation; communication and teamwork exercises; networking with different companies for partnerships and marketing; creating training programs and establishing their rate of success; performing orientations for new employees. Worked as Store manager of Cajun Boil and Bar to do schedules; schedules and leading store meetings; assist with payrolls and accounting; record keeping; problem de-escalation; communication and teamwork exercises; networking with different companies for partnerships and marketing; creating training programs and establishing their rate of success; performing orientations for new employees.
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Education
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Howard University
Bachelor of Arts - BA, Political Science and Government