Laila Abdul Hamid

Inside Sales Manager at Kaspersky Lab Middle East
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Contact Information
us****@****om
(386) 825-5501
Location
United Arab Emirates, AE
Languages
  • English Full professional proficiency
  • Arabic Native or bilingual proficiency

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Credentials

  • Inside Sales Manager of Kaspersky Middle East
    Kaspersky Middle East

Experience

    • Inside Sales Manager
      • Nov 2013 - Present

      • Oversee B2B sales, business development and channel management activities and processes to align with company objectives & strategy. • Implement channel strategies and operational frameworks to achieve business goals. • Deliver accurate sales forecasts and market development reports to the sales director for further decision making. • Generate new business through networking, follow-up calls, and cold calling. • Conduct competitive analysis to specify market requirements and optimize sales, volume distribution, and customer service. • Manage sales pipeline and deliver sales training to staff to achieve set targets. • Analyze customer needs, create a vision for applying company products, and formulate proposals. • Collaborate with pre-sales to ensure technical RFPs meet customer needs. • Provide customer feedback to software development teams to improve customer experience. • Assign and assess accounting sales processes for accuracy and completeness. Key Achievements • Developed channel strategy and identified strategic alliances, revenue, expansion, opportunities, and risk. • Increased sales targets, pre-sales, and accounts across the entire business region. • Established global partnerships and strengthened relationships with key decision makers of major channel partners. • Structured strategic sales activities and campaigns to increase customer acquisition and retention. • Launched new sales initiatives across segments and ensured alignment across all sales initiatives. Show less

    • United Arab Emirates
    • Computer and Network Security
    • 1 - 100 Employee
    • Distribution Sales Manager
      • 2012 - 2013

      • Developed and implemented a partner channel value proposition. • Instrumental in activating partner to improve channel performance and sales. • Administered channel promotions, rewards, incentives, and other partner benefits. • Nurtured new and existing partners through recruitment, training, and development, including product trainings, sales enablement, marketing and collateral support, direct sales assistance, and quoting/solution design. • Managed partners on portal administration and ensured compliance with required skill matrix to maximize sales, identify new prospects and cross-selling opportunities. • Worked on upgrading partners through partnership levels while ensuring they meet the required criteria Show less

Education

  • University of Sharjah
    Bachelor of Business Administration - BBA, Accounting and Business/Management
    2006 - 2010

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