Experience

Janet's - School of English

• Spain
• Education Administration Programs
• 1 - 100 Employee

• English Second Language Teacher

  • Mar 2022 - Present



Academic Bridge - English School

• Ireland
• Education Administration Programs
• 1 - 100 Employee

• ESL Teacher

  • Nov 2016 - Mar 2022

  Teach all levels from Elemenatry to Proficiency, IELTS, CAE, CPE on-site and online using Zoom. Prepare Lesson Plans, correct essays, teach grammar, reading, writing, listening, speaking and pronunciation. Create new content and different ways of teaching different topics. Coach and counsel students. Manage the class as efficiently as possible, be aware of students difficulties and address them when appropriately. Teach all levels from Elemenatry to Proficiency, IELTS, CAE, CPE on-site and online using Zoom. Prepare Lesson Plans, correct essays, teach grammar, reading, writing, listening, speaking and pronunciation. Create new content and different ways of teaching different topics. Coach and counsel students. Manage the class as efficiently as possible, be aware of students difficulties and address them when appropriately.



New Way Press Publishing

• Book and Periodical Publishing

• Co-writer of 100 Top Tips: Ideas for English Teachers from the Irish ELT Sector

  • Mar 2020 - Jul 2020

  Co-writer of 100 Top Tips: Ideas for English Teachers from the Irish ELT Sector. Co-writer of 100 Top Tips: Ideas for English Teachers from the Irish ELT Sector.



Dublin College of Advanced Studies

• Ireland
• Education Administration Programs
• 1 - 100 Employee

• ESL Teacher

  • May 2017 - Aug 2017



The Merrion Hotel, Dublin

• Ireland
• Hospitality
• 100 - 200 Employee

• Receptionist

  • Nov 2015 - Nov 2016

  Responsabilities: Work in a 5 star hotel at the Front Office department. Check-in, check-outs, handle complaints, work with LHW (Leading Hotels of the World) standards, guest communication, reservations, ensure guests confidentiality, ensure guests’ expectations are exceeded, up selling. Responsabilities: Work in a 5 star hotel at the Front Office department. Check-in, check-outs, handle complaints, work with LHW (Leading Hotels of the World) standards, guest communication, reservations, ensure guests confidentiality, ensure guests’ expectations are exceeded, up selling.



King

• Sweden
• Entertainment Providers
• 700 & Above Employee

• Facilities Front of House

  • Jan 2015 - Jul 2015

  Welcome all the employees, send and receive packages, telephone, emailing, contact new and current suppliers, negotiate with them, meet with them, in charge of new facilities projects. Ensure confidentiality of employees and the enterprise. Work togeher with other facilities members. Welcome all the employees, send and receive packages, telephone, emailing, contact new and current suppliers, negotiate with them, meet with them, in charge of new facilities projects. Ensure confidentiality of employees and the enterprise. Work togeher with other facilities members.



HOTEL "LES ALIZES BEACH RESORT"

• Senegal
• Hospitality
• 1 - 100 Employee

• Managerial Internship Reception

  • Oct 2013 - Feb 2014

  Responsibilities: Work in a 5 star hotel at the reception. Check-in, check-outs, make plannings, handle complaints, guest communication (telephone, email, presential), supplier communication (telephone, email, presential), room preparation, supervise housekeeping, guest welcoming and installation, employee communication, in charge of booking.com, prepare and deal with guest invoices, room selling, training of a new intern, supervise breakfast and lunch. Highlights: The main hotel language was French. All the communication was done in this language. As final products I delivered a creation of a loyalty program, a contract with a hotel collection offering the hotel a new market and a PMS (Property Management System) and starting the setting up of the program, a creation of a reception manual stating the SOPs (Standard Operating Procedures) of the tasks, a creation and application of an inventory control of the cleaning products, a creation of an advice on inventory control in F&B (Food and Beverage), a creation and application of a control system of employees' attendance, a creation and application of maintenance lists, key control list, inventory control cleaning product lists to ensure a control over the hotel’s performance. Show less



Bortherhood4Real

• Amsterdam Area, Netherlands

• Advisor - internship

  • Jul 2013 - Sep 2013

  Creation of an advice on how to improve certain points of the association's business model by using the Business Model Canvas adapted to non-profit organizations. I worked side by side with the owner and made use of my organizational and creative skills. High adaptability regarding meeting and working hours. Creation of an advice on how to improve certain points of the association's business model by using the Business Model Canvas adapted to non-profit organizations. I worked side by side with the owner and made use of my organizational and creative skills. High adaptability regarding meeting and working hours.



Alfa Hotels

• Amsterdam Area, Netherlands

• Receptionist

  • May 2012 - Sep 2013

  Responsibilities: Work in 1 and 3 star hotels. Check-in, check-out, make reservations, change online room rate, handle complaints, supervise housekeeping, train housekeeping and new reception employees. Highlights: I worked closely with the hotel owner sharing ideas for the hotel and I wrote a project for the hotel owner on what the hotel could improve. I applied organization, assertiveness, communication, creative and training skills. Responsibilities: Work in 1 and 3 star hotels. Check-in, check-out, make reservations, change online room rate, handle complaints, supervise housekeeping, train housekeeping and new reception employees. Highlights: I worked closely with the hotel owner sharing ideas for the hotel and I wrote a project for the hotel owner on what the hotel could improve. I applied organization, assertiveness, communication, creative and training skills.



Hotelschool The Hague

• Netherlands
• Hospitality
• 300 - 400 Employee

• Student Ambassador Marketing and Communications

  • Nov 2010 - Dec 2012

  Responsibilities: Organize Open days, Selection days and Graduation days which included: interviewing, observing and evaluating interested students, recruiting students to help during school events, giving presentations and school tours.Highlights: I researched Ireland as a new market for the school to promote their studies. The research was accepted and I was sent to Dublin to promote the school in Higher Options career fair and was sent to Dublin again for a Selection day and a school presentation. Show less

• Librarian - student assistant

  • Apr 2010 - Sep 2012

  Responsibilities: Help students, send emails, arrange books, open and close the Media Centre, register books, magazines, CDs, DVDs in the system.Highlights: High flexibility regarding working hours.

• Duty Manager

  • Oct 2008 - Aug 2012

  In charge of the well functioning of the hotel. Instruct, lead, observe, evaluate students. Check-in, check-out, handle complaints.



Private setting

• Amsterdam Area, Netherlands

• English Teacher

  • 2009 - 2010

  Teach English to a 5 year old suring the course year 2009/2010 Teach English to a 5 year old suring the course year 2009/2010



Radisson Blu

• Belgium
• Hospitality
• 700 & Above Employee

• Housekeeping supervisor trainee

  • Aug 2009 - Dec 2009

  Responsibilities: clean rooms, in charge of the laundry, supervise rooms, communicate with front office, and reschedule maids. Highlights: I developed a very good eye for detail, I gave feedback to the maids regarding their work, I cleaned rooms when needed, I had to be flexible regarding my job and the hours worked, I improved my French, learnt about service in an international 4 star hotel chain . Responsibilities: clean rooms, in charge of the laundry, supervise rooms, communicate with front office, and reschedule maids. Highlights: I developed a very good eye for detail, I gave feedback to the maids regarding their work, I cleaned rooms when needed, I had to be flexible regarding my job and the hours worked, I improved my French, learnt about service in an international 4 star hotel chain .



BC Travel and Tours Corp.

• Philippines
• Travel Arrangements
• 1 - 100 Employee

• Assistant of tourists groups

  • Apr 2008 - Jul 2008

  Company that organizes bus shuttles from airport to port and port to city. Welcome tourist at the airport or at the port, organize them in groups and bring the to the buses. Inform and help tourists. Company that organizes bus shuttles from airport to port and port to city. Welcome tourist at the airport or at the port, organize them in groups and bring the to the buses. Inform and help tourists.



BarcelonaTours.net

• Spain
• Events Services
• 1 - 100 Employee

• Tour guide

  • Jul 2007 - Jul 2008

  Sell bus tickets, help tourists, control audio set.give tourists information Sell bus tickets, help tourists, control audio set.give tourists information



FC Diagonal

• English teacher

  • May 2007 - May 2008

  English teacher for children aged 3 to 5. English teacher for children aged 3 to 5.



The Walt Disney Company

• United States
• Entertainment Providers
• 700 & Above Employee

• Assistant of tourists groups

  • Jul 2007 - Aug 2007

  Responsibilities: Welcome guests, check-in guests for Walt Disney Cruise, given city information, bring guests from port to city and city to port. Responsibilities: Welcome guests, check-in guests for Walt Disney Cruise, given city information, bring guests from port to city and city to port.



Zoe

• Barcelona Area, Spain

• Sales assistant

  • Feb 2006 - Feb 2007

  Sales assistant in a clothe shop. Sales assistant in a clothe shop.



Lush Fresh Handmade Cosmetics North America

• Canada
• Personal Care Product Manufacturing
• 700 & Above Employee

• Sales assistant

  • Oct 2004 - Jun 2005

  Responsibilities: arrange products according to FIFO, approach all the customers, giving detailed explanation of products, sell products, work in teams, ensure cleanliness of the shop. Highlights: link selling, learning all the ingredients of the products, working according to daily team targets, ensure thefts were not committed. Responsibilities: arrange products according to FIFO, approach all the customers, giving detailed explanation of products, sell products, work in teams, ensure cleanliness of the shop. Highlights: link selling, learning all the ingredients of the products, working according to daily team targets, ensure thefts were not committed.



Chanel Taverns, LTD

• Dublin, Ireland

• Lounge staff

  • Jun 2004 - Jun 2005

  Responsibilities: taking orders, sell drinks to customers and carry them on a tray, ensure cleanliness of the pub Highlights: I learnt to memorize large orders, work in a crowded environment Responsibilities: taking orders, sell drinks to customers and carry them on a tray, ensure cleanliness of the pub Highlights: I learnt to memorize large orders, work in a crowded environment