Experience

Penang Adventist Hospital

• Malaysia
• Hospitals and Health Care
• 1 - 100 Employee

• Patient Support Ambassador

  • Oct 2022 - Present

  • Manage inbound and outbound calls in a timely and friendly manner. • Respond to all enquiries concerning the hospital’s services and facilities via Emails, WhatsApp, Facebook and Instagram. • Render assistance and respond to patient’s needs promptly and professionally. • Assist foreign and local outstation patients on the appointment arrangements, transportation and accommodation prior to their arrival. • Identify and escalate all customers’ complaints to the relevant DH. • Perform other tasks as assigned by superior. Show less



Jetstar Asia Airways

• Airlines and Aviation
• 200 - 300 Employee

• Flight Attendant

  • May 2015 - May 2022



Ministry of Manpower

• Singapore
• Government Administration
• 700 & Above Employee

• Swab Liaison Officer

  • Jun 2021 - Mar 2022



Floralsense Creation

• Malaysia

• Admin Assistance

  • Apr 2014 - Apr 2015