Lai Yan Khong
Customer Service Manager at Singapore Hai Di Lao Dining Pte Ltd- Claim this Profile
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Bio
Experience
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Singapore Hai Di Lao Dining Pte Ltd
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Food and Beverage Services
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1 - 100 Employee
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Customer Service Manager
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Jan 2017 - Present
· Provide exceptional customer service · Stock Management · Maintained supply levels in counter and customer areas to meet typical demands. · Maintained the standards of store cleanliness and safety · Serving foods and drink to customers who are waiting for their tables · Pleasantly interacted with customers during hectic periods to promote fun, positive environment · Provide exceptional customer service · Stock Management · Maintained supply levels in counter and customer areas to meet typical demands. · Maintained the standards of store cleanliness and safety · Serving foods and drink to customers who are waiting for their tables · Pleasantly interacted with customers during hectic periods to promote fun, positive environment
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MAD Fitness - Health & Performance
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United States
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Health, Wellness & Fitness
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Fitness Coordinator
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Nov 2014 - Dec 2016
· To assist and develop individual fitness training programs · To promote maximum enrollment of members for the fitness club or gym · To be actively involved in designing fitness and wellness programs that are compliant with the given standards · To understand the client's requirements and communicate them effectively whenever fitness meetings are scheduled · To design schedules of various fitness programs by taking into account the client's demands, so that maximum clients get enrolled Show less
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Dorra Slimming Malaysia
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Malaysia
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Beauty Consultant
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Aug 2013 - Oct 2014
· Provide professional consultation and advice to customers. · Perform hands on slimming treatments for customers. · Promoting and recommending the correct slimming package and products for customers · Ensure that customers led a healthy lifestyle by recommending correct meal plans / dietary meals · Provide professional consultation and advice to customers. · Perform hands on slimming treatments for customers. · Promoting and recommending the correct slimming package and products for customers · Ensure that customers led a healthy lifestyle by recommending correct meal plans / dietary meals
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Manicurist
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2012 - 2013
· Remove nail polish and rough skin · Clean, trim, polish or buff nails · Massage and moisturize hands (for a manicure) and feet (for a pedicure) · Advise clients about nail and skincare for hands and feet · Promote and sell nail and skincare products · Remove nail polish and rough skin · Clean, trim, polish or buff nails · Massage and moisturize hands (for a manicure) and feet (for a pedicure) · Advise clients about nail and skincare for hands and feet · Promote and sell nail and skincare products
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Education
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Top To Toe Beauty Theraphy & Cosmetology
Diploma in Nail Art Design & Technology, Nail Technician/Specialist and Manicurist -
Sekolah Menengah Kebangsaan Seri Kledang
SPM -
Super Star International Beauty School
Diploma in Professional Bridal Make Up, Make-Up Artist/Specialist