Lai Yan Khong

Customer Service Manager at Singapore Hai Di Lao Dining Pte Ltd
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Contact Information
us****@****om
(386) 825-5501
Location
Singapore, Singapore, SG

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Experience

    • Food and Beverage Services
    • 1 - 100 Employee
    • Customer Service Manager
      • Jan 2017 - Present

      · Provide exceptional customer service · Stock Management · Maintained supply levels in counter and customer areas to meet typical demands. · Maintained the standards of store cleanliness and safety · Serving foods and drink to customers who are waiting for their tables · Pleasantly interacted with customers during hectic periods to promote fun, positive environment · Provide exceptional customer service · Stock Management · Maintained supply levels in counter and customer areas to meet typical demands. · Maintained the standards of store cleanliness and safety · Serving foods and drink to customers who are waiting for their tables · Pleasantly interacted with customers during hectic periods to promote fun, positive environment

    • United States
    • Health, Wellness & Fitness
    • Fitness Coordinator
      • Nov 2014 - Dec 2016

      · To assist and develop individual fitness training programs · To promote maximum enrollment of members for the fitness club or gym · To be actively involved in designing fitness and wellness programs that are compliant with the given standards · To understand the client's requirements and communicate them effectively whenever fitness meetings are scheduled · To design schedules of various fitness programs by taking into account the client's demands, so that maximum clients get enrolled Show less

    • Beauty Consultant
      • Aug 2013 - Oct 2014

      · Provide professional consultation and advice to customers. · Perform hands on slimming treatments for customers. · Promoting and recommending the correct slimming package and products for customers · Ensure that customers led a healthy lifestyle by recommending correct meal plans / dietary meals · Provide professional consultation and advice to customers. · Perform hands on slimming treatments for customers. · Promoting and recommending the correct slimming package and products for customers · Ensure that customers led a healthy lifestyle by recommending correct meal plans / dietary meals

    • Manicurist
      • 2012 - 2013

      · Remove nail polish and rough skin · Clean, trim, polish or buff nails · Massage and moisturize hands (for a manicure) and feet (for a pedicure) · Advise clients about nail and skincare for hands and feet · Promote and sell nail and skincare products · Remove nail polish and rough skin · Clean, trim, polish or buff nails · Massage and moisturize hands (for a manicure) and feet (for a pedicure) · Advise clients about nail and skincare for hands and feet · Promote and sell nail and skincare products

Education

  • Top To Toe Beauty Theraphy & Cosmetology
    Diploma in Nail Art Design & Technology, Nail Technician/Specialist and Manicurist
    2012 - 2013
  • Sekolah Menengah Kebangsaan Seri Kledang
    SPM
    2005 - 2009
  • Super Star International Beauty School
    Diploma in Professional Bridal Make Up, Make-Up Artist/Specialist

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