Experience

SERIS France

• France
• Security and Investigations
• 700 & Above Employee

• Assistante RH

  • Aug 2022 - Present

  Aix les milles



Securitas France

• France
• Security and Investigations
• 700 & Above Employee

• Assistante d’Agence

  • Sep 2019 - Aug 2022

  Aix-en-Provence, Provence-Alpes-Côte d’Azur, France



Hotel Birks Montreal

• Canada
• Hospitality
• 1 - 100 Employee

• Front Desk Agent

  • Jul 2018 - Aug 2018

  Montreal, Quebec, Canada



thecamp

• France
• Strategic Management Services
• 1 - 100 Employee

• Welcome agent

  • Sep 2017 - Mar 2018

  Aix-En-Provence Area, France



Four Seasons Hotels and Resorts

• Canada
• Hospitality
• 700 & Above Employee

• Front Desk Agent

  • Jun 2015 - Nov 2016

  Bora Bora, French Polynesia 100 Overwater Bungalows & 7 Villas - Managed by Four Seasons Leisure Hotel - Honeymoon clientele



Waldorf Astoria New York

• United States
• Leasing Real Estate
• 100 - 200 Employee

• Guest Service Agent

  • Jul 2014 - May 2015

  Greater New York City Area 1413 Rooms - Own by Anbang Insurance Group Co. and managed by Hilton Business & Leisure Hotel - Guest Service Agent - Hotline Operator - Night Auditor



Sofitel Marara Beach Resort & Sofitel Private Island

• Assistant Front Office Manager Trainee

  • Jul 2013 - Dec 2013

  Vaitape, French Polynesia 56 Rooms & 31 Rooms – Own and Managed by Accor Leisure Hotel - Assisted the Front Office Manager in all aspects of the department - Ensured Sofitel luxury service standards were followed - Managed guest complaints and ensured high guest satisfaction level - Elaborated plannings - Controlled that loyalty points were assigned to the guests to avoid retro-claims “Sofitel Ambassador of the month” award winner, October 2013.



Raynier Marchetti

• France
• Consumer Services
• 1 - 100 Employee

• Commercial Assistant Trainee

  • May 2012 - Sep 2012

  Région de Paris, France 3rd Receptions Organizer Caterer and 1st independent in Paris - Elaborated quotations in accordance to clients’ expectations - Followed-up clients' files and ensured the smooth execution of the receptions - Participated to the development of customers’ portfolio



L'Auberge de l'Ill - Marc Haeberlin

• Commis

  • May 2011 - Aug 2011

  Illhaeusern, Alsace, France 3 Star restaurant since 1967 - 110 diners - Set up the tables, outdoor area and back office - Assisted the waiters and the runners - Followed-up the service and met all customers’ demands Internship GPA: 3.95/4



5* Hotel Royal Barrière

• Front Desk Agent - Commis

  • May 2010 - Aug 2010

  Deauville, France 222 Rooms & 31 Suites - Lucien Barrière Group Leisure and Business Hotel Front Desk Agent missions: - Checked-in and out clients - Collected guests' information and assisted them during their stay - Prepared the files for the new day and checked rooming lists Commis missions: - Set up the tables and replenished the buffets for the breakfast - Made the link between breakfast room and the kitchen during the service - Served clients and followed-up the tables