Laetitia Tabitha Legrand

Service Consultant at Vitality Health International
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Contact Information
us****@****om
(386) 825-5501
Location
Johannesburg, Gauteng, South Africa, ZA
Languages
  • English Full professional proficiency
  • French Native or bilingual proficiency
  • Portuguese Professional working proficiency

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Credentials

  • edX Verified Certificate for Strategic Account Management
    Smith School of Business at Queen's University
    Jan, 2023
    - Oct, 2024
  • edX Verified Certificate for Child Protection: Children's Rights in Theory and Practice
    HarvardX - An Online Learning Initiative by Harvard University through edX
    Sep, 2022
    - Oct, 2024

Experience

  • Vitality Health International
    • Financial Services
    • 1 - 100 Employee
    • Service Consultant
      • Oct 2021 - Present

      Driving the values of first time resolutions on all transactions. Working on Africa Health Insurance systems – CRM. Completing administrative and repetitive tasks. Dealing with multiple telephonic queries from African Health Insurance members, brokers, franchises, in the public and internal parties Driving the values of first time resolutions on all transactions. Working on Africa Health Insurance systems – CRM. Completing administrative and repetitive tasks. Dealing with multiple telephonic queries from African Health Insurance members, brokers, franchises, in the public and internal parties

  • Legends Parfumerie
    • South Africa
    • Manufacturing
    • Co Founder & New Markets and Sales Executive
      • Sep 2018 - Present

      Setting sales targets and driving sales. Identify business development opportunities with existing and new clients. Guide, train and motivate sales team to meet or exceed the sales performance targets. Establish strong customer relationships by providing accurate and timely information to customers. Assist marketing team in development of advertising and promotional programs Setting sales targets and driving sales. Identify business development opportunities with existing and new clients. Guide, train and motivate sales team to meet or exceed the sales performance targets. Establish strong customer relationships by providing accurate and timely information to customers. Assist marketing team in development of advertising and promotional programs

  • MSO International
    • France
    • Wholesale
    • 1 - 100 Employee
    • Clinical Consultant - Preauthorization
      • Aug 2022 - Oct 2022

      Accurately obtaining and capturing information to confirm correct funding. Keeping up to date with product changes and benefits to ensure that all key stakeholders are accurately serviced. Achieving and exceeding key performance metrics relating to service delivery. Accurately obtaining and capturing information to confirm correct funding. Keeping up to date with product changes and benefits to ensure that all key stakeholders are accurately serviced. Achieving and exceeding key performance metrics relating to service delivery.

  • Naartjie Kids Clothing
    • Retail
    • 1 - 100 Employee
    • Customer Service and Sales Associate
      • Nov 2014 - Aug 2015

      Applying excellent customer service skills whilst offering advice and assistance in a professional and efficient manner. Investigate sales transactions and sending sales report to Area Manager. Applying excellent customer service skills whilst offering advice and assistance in a professional and efficient manner. Investigate sales transactions and sending sales report to Area Manager.

Education

  • University of South Africa/Universiteit van Suid-Afrika
    Bachelor of Arts - BA, Politics Philosophy and Economics

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