Experience

Grand Hyatt Playa del Carmen

• Mexico
• Hospitality
• 1 - 100 Employee

• Senior Sales Manager - Groups, Weddings and Events

  • Mar 2022 - Present

  - Total of 314 Rooms and 15 Meeting space - Managing a team of 4 selling and operating Weddings - Selling Mexican and International market for MICE, Leisure, Wedding & Catering only groups - Responding to proposals and RFPs via Hyatt platform and Cvent - Negotiation and elaboration of contracts as per corporate standards - Operating groups through creation of Event Order, EO meetings and working closely with Operations - Assist in yearly budget and reforecast for Groups, Weddings and Catering groups - Conduct Hotel site inspections. Ensure successful execution of events - Actively search for prospects to gain new bookings. - Retain current clients via sales calls, entertainment, monthly activities and maintain strong customer relationship - Actively participate in weekly Business review to elaborate company strategy - Assist in monthly reports, Owners presentation, Budget, Rorecast and weekly strategy meeting Show less



HelmsBriscoe

• United States
• Hospitality
• 700 & Above Employee

• Manager, Global Accounts

  • Jul 2020 - Dec 2021

  - Main role: Venue finder, Meeting Planner & Events Specialist - Understand the requirements of clients in order to research and negotiate hotel room blocks and event space using HelmsBriscoe booking leverage - Work closely with Hotels to organize site inspections and ensure successful execution of events. - Negotiate with clients and partners to offer the best proposal. Send Proposals using Cvent. - Actively search for prospects to gain new bookings. Retain current clients via sales calls, lunches… and strong relationships Show less



Hyatt Regency Sydney

• Australia
• Hospitality
• 100 - 200 Employee

• Sales Manager Groups & Events

  • Jan 2019 - May 2020

  - Working in a fast pace environment and high volume hotel - 892 Rooms and 24 Meeting spaces. - Handling a portfolio of accounts including PCOs and Corporate. Managing Meeting, Incentive, Conferences and Exhibitions for these accounts. - Building and maintaining strong relationship with existing clients and prospects. - Retention and acquisition of accounts through proactive approach such as Sales calls, Telesales and Business trips to Melbourne. Attending sales events. - Working closely with the Director of Sales to implement strategies to up-sell and maximize business. - Working closely with Chef and Operations team to communicate client requirements and review Event orders. - Response of Proposals through Cvent and Lanyon. Use of Social Table for event planning. - Departmental trainer for the Sales & Marketing Department. Creating training programs for the team eg. use of Envision, sales skills, cold calling, contract templates and integration of new joiners. Show less



Andaz Capital Gate Abu Dhabi - by Hyatt

• United Arab Emirates
• Hospitality
• 1 - 100 Employee

• Sales Manager Groups & Events

  • Sep 2016 - Jan 2019

  - Handling a portfolio of Groups and Events for Corporate accounts and Leisure groups for the hotel with 189 Rooms and 5 meeting spaces. - Participate in complete rebranding of the Hotel to Andaz – a concept by Hyatt over a year. - Identify customer needs through sales calls and meetings in Abu Dhabi and Dubai. Plan and forecast hotel revenue for rooms and events. - Attend weekly meetings and send Event Orders via Envision. - Organize site inspections with clients (for accommodation and event space) ensuring high quality standards are offered. - Send invoices to groups and follow up to expedite payment. - Actively involved in sales business reports and development of personal business plan. Contribute to the selling strategy of the hotel. Achieve targets for active accounts, meeting space and revenue. - Envision super user. Training received in Dubai (United Arab Emirates) in 2019. Show less



Kempinski Hotels

• Germany
• Hospitality
• 700 & Above Employee

• Sales Executive - Groups & Events

  • Jan 2016 - Jul 2016

  - Management of Hotel events. Effectively represent the Hotel and build relationships with existing clients and prospects.- Maintain up-to-date planning portfolio.- Generate written contracts and proposals aligned with Corporate standards.- Achievement of targets and revenue maximization.

• Marketing Executive

  • Jul 2015 - Dec 2015

  - Management of communication for Hotel events, social media and public relations.- Conduct competition checks and bench marking.- Provide website content ensuring compliance with Corporate guidelines.- Assist in developing hotel Marketing budget Creation of artworks and templates using Illustrator, Photoshop and InDesign.- In charge of Public Relations for the Hotel. Building relations and partnerships with journalists and publishing press releases.

• Sales and Marketing Management Trainee

  • Jan 2015 - Jun 2015

  - Six months Management Trainee in Marketing and Public Relations.- Marketing & Press Release activities.- Assist in the creation of media and marketing plan.- Maintain hotel listings, coordinate direct marketing and liaise with F&B department to promote outlets.- Provide content for website according to Corporate Identity.



Axuria - Fine dining restaurant

• Paris Area, France

• Assistant Restaurant Manager

  • Jul 2013 - Dec 2013

  Part time job: - Assisting restaurant manager for restaurant service, food and beverage management, logistics of restaurant - Reception of clients and service - Organisation of events within the restaurant. Part time job: - Assisting restaurant manager for restaurant service, food and beverage management, logistics of restaurant - Reception of clients and service - Organisation of events within the restaurant.



Biarritz For Events

• Biarritz

• Events Coordinator

  • Jul 2012 - Dec 2012

  Six months training course: organized congresses, seminars and adapted stays for clients. Accompanied customers in their journey, created quotations, sent invoices, prospected, created newsletter, visited providers. Six months training course: organized congresses, seminars and adapted stays for clients. Accompanied customers in their journey, created quotations, sent invoices, prospected, created newsletter, visited providers.



France Golf Tours - Tour Operator

• Paris Area, France

• Project Coordinator

  • Jul 2011 - Aug 2011

  Two months training course: created travel books, organised different luxury golfing trips, accompanied customers in their journey, negotiated prices, calculated invoices, contacted partners, researched potential new customers during prospection. Two months training course: created travel books, organised different luxury golfing trips, accompanied customers in their journey, negotiated prices, calculated invoices, contacted partners, researched potential new customers during prospection.