Experience

Elite Advance Cleaning Service
• United Arab Emirates
• Consumer Services
• 1 - 100 Employee
• Business Manager

  • Sep 2022 - Present


zip24

• Pakistan
• Technology, Information and Internet
• 1 - 100 Employee

• Senior Program Manager

  • Aug 2021 - Oct 2022

  • Implementing, and maintaining program initiatives that adhere to organizational objectives. • Working closely with project owners, cross-functional teams, and assigned project managers to plan and develop scope, deliverables, required resources, implementation plan, and timelines for new initiatives. • Identifying key requirements needed from cross-functional teams and external vendors. • Working with other program managers to identify risks and opportunities across multiple projects. • Analyzing, evaluating, and overcoming program risks, and producing program reports for management and stakeholders. Show less



MATIC

• Industrial Automation

• Operations Manager - Marketplace

  • Aug 2016 - Jun 2021

  • Ensuring the sales targets are reached every month in order to source cleaners from the Service Providers. • Building and effectively executing processes and SLAs across the board. • Identifying bottlenecks and initiating corrective actions. • Optimizing the Business Utilization and the supply of cleaners in accordance with the market demand and profitability. • Organizing the team according to the change in supply within the Service Providers. • Analyzing process workflows and implementing changes. • Owning the overall relationship with the suppliers, including but not limited to; adoption, ensuring retention and satisfaction. • Working with the Service Providers to establish critical goals or other KPIs and then in achieving their business perspectives. Advocating their issues cross-departmentally. • Participating in the recruitment and staff selection process and overseeing the supervision of the employees. • Formulating short and long-term strategies to attain operational goals making sure they fit within the financial budgeting. • Engaging in high-level negotiations, generating lucrative contracts, and building vendor relationships using productive communication. Show less



Gofabby

• United Arab Emirates
• Information Services
• 1 - 100 Employee

• Senior Sales Executive

  • Mar 2016 - Jul 2016

  • Developing and implementing account specific business plans, generating accounts as a key product. Being responsible for increasing sales and nurturing account relationships. • Focusing on new business development, selling annual subscriptions as the primary goal. • Identifying prospects needs and pain points and presenting solutions that add value to the relationship with the clients. • Building interactive and profitable relationships with clients and prospects for future business. • Forecasting the competitor accurately to maintain the services and pricing at par. • Creating and executing on territory and key account plans. • Collecting and getting the data input in the CRM through the coordinator. • Managing, retaining and growing client relationships. Show less



RAK Bank

• Banking
• 100 - 200 Employee

• Relationship Officer

  • Sep 2014 - Feb 2016

  • Selling RAK Finance Business Loans to eligible Businesses in the UAE. • Selling Bundled Business Titanium Cards and RAK Trade Facilities as secondary products. • Serving customers by selling other products like, RVCs meeting customer needs and attracting them for further relationships. • Serving existing Loan Accounts, and establishing new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors. • Focusing sales efforts by studying existing and potential volume of dealers. • Keeping the Immediate Manager informed by submitting activity and results reports, such as Daily Call Reports, Daily Sales Reports & Weekly Work Plans. • Monitoring competition by gathering current marketplace information on pricing, products, new products etc. • Entertaining customers’ complaints by developing solutions & making recommendations to management by coordinating with the Customer Service Department. • Maintaining and updating professional and technical knowledge by reviewing professional publications; establishing personal networks by participating in professional societies. • Providing historical records by maintaining records on area and customer sales. • Contributing to team effort by accomplishing related results as needed. • Converting the cross sell leads and keeping the lead source in the loop and Vice Versa. • Opening new RFL transaction accounts simultaneously with the Loan Process to avoid delays. • Coordinating the Loan CIF Creation Team by scanning them the required documents for creating and updating CIFs in the system. • Keeping a regular update of the policy changes in the Bank and simultaneously monitoring the present market situation by doing personal researches. • Keeping a track of customers who are due for eligibility in the future and following up with them on weekly basis. • Maintaining a consistent over the average productivity that helped cover up the team targets. Show less