Experience

Eagle Physicians & Associates, P.A.

• United States
• Medical Practices
• 100 - 200 Employee

• Administrative Support

  • Mar 2000 - Present

  Greensboro N.C. *Answer phones for new and existing patients to schedule same day appointments, future appointments, and answer questions with knowledgeable answers. *Take messages for nurses and physicians from patients, other physician's offices, and pharmacies. *Train new and existing employees on multiple clerical duties. *Schedule Bone Density Appointments and Track Referral Appointments *Update, enter, verify completion of, and scan patient demographics, insurance information, picture i.d.,… Show more *Answer phones for new and existing patients to schedule same day appointments, future appointments, and answer questions with knowledgeable answers. *Take messages for nurses and physicians from patients, other physician's offices, and pharmacies. *Train new and existing employees on multiple clerical duties. *Schedule Bone Density Appointments and Track Referral Appointments *Update, enter, verify completion of, and scan patient demographics, insurance information, picture i.d., patient authorization forms, designated party release forms, and patient payment policies. *Collect copays, balances, self- pay payments, and form fees from patients at time of appointment or by phone. *Check out patients, schedule follow-up appointments, physical exams, procedures, injections, and labs. *Run daily reports to balance monies, and perform daily close-out deposits for the appropriate bank location. *Reconcile payments and receipts, batch, close, and lock payments for the office daily. *When asked, can provide prices of offices visits, labs, and procedures. As well as provide diagnoses codes and CPT codes. *Maintain confidential information in accordance with State, Federal, and practice guidelines (HIPPA). Show less