Experience

FORSHAW Inc

• United States
• Chemical Manufacturing
• 1 - 100 Employee

• Customer Service and Sales Representative

  • May 2018 - Present

  Customer Service and Sales Rep Increase sales by establishing and maintaining good customer relations, providing information on products, ordering and delivery times Solve problems regarding product, delivery, invoicing & other customer concerns. Provide collateral materials to account on behalf of Territory Manager. Build relationships in order to grow & maintain customer purchases. Logically determine where to access products if not available in a single location. Customer Service and Sales Rep Increase sales by establishing and maintaining good customer relations, providing information on products, ordering and delivery times Solve problems regarding product, delivery, invoicing & other customer concerns. Provide collateral materials to account on behalf of Territory Manager. Build relationships in order to grow & maintain customer purchases. Logically determine where to access products if not available in a single location.



The Home Depot

• United States
• Retail
• 700 & Above Employee

• Phone Sales Representative/Front End Manager

  • Sep 2008 - Sep 2013

  Line Manager Supervised, trained, coached and developed new cashiers to ensure company customer service goals Proactively assumed cashier duties as needed to expedite service lines and maintenance issues Ensured proper cash control procedures and documents filed for daily cash reconciliation and deposits Answered questions and/or directed customer calls to the correct department to obtain information. Earned Top Credit Sales Award three years in a row Line Manager Supervised, trained, coached and developed new cashiers to ensure company customer service goals Proactively assumed cashier duties as needed to expedite service lines and maintenance issues Ensured proper cash control procedures and documents filed for daily cash reconciliation and deposits Answered questions and/or directed customer calls to the correct department to obtain information. Earned Top Credit Sales Award three years in a row