Lado Jovovic

Email Marketing Deliverability Specialist at Pareto Publishing
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Contact Information
us****@****om
(386) 825-5501
Location
Serbia, RS
Languages
  • Serbian Native or bilingual proficiency
  • English Full professional proficiency
  • Chinese Elementary proficiency

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Bio

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5.0

/5.0
/ Based on 2 ratings
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Emily Huang

Lado excels on communication and project management. But what makes him a exceptional co-worker and manager is his strong sense of responsibility and determination.

Viktor Sabo

Worked together with Lado over several years, he is a dedicated and resourceful person, there is no too big challenge for him. I would always like to have him on my team.

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Credentials

  • Manual QA Tester
    Obuke i Kursevi NS, Poslovna savršenost d.o.o.
    Apr, 2023
    - Oct, 2024
  • Email Marketing Certification
    HubSpot Academy
    Feb, 2018
    - Oct, 2024
  • Inbound Marketing Certificate
    HubSpot Academy
    Feb, 2018
    - Oct, 2024

Experience

  • Pareto Publishing
    • Malta
    • Advertising Services
    • 1 - 100 Employee
    • Email Marketing Deliverability Specialist
      • Jan 2023 - Present

      Email marketing development and Deliverability operations specialist. Email marketing development and Deliverability operations specialist.

  • PrimeClean, Allvibrant, iten
    • Freelance Email Marketing consulting, set up, training
      • Apr 2021 - Present

      Email marketing consulting, set up, training services done as freelance work for several companies on platforms such as MailChimp, Shopify Email, Emarsys. Email marketing consulting, set up, training services done as freelance work for several companies on platforms such as MailChimp, Shopify Email, Emarsys.

  • Chinavasion Wholesale Electronics
    • Hong Kong
    • Consumer Electronics
    • 1 - 100 Employee
    • Email Marketing Manager
      • Oct 2018 - Jan 2023

      Managing and organizing Chinavasion Wholesale Ltd. Email Marketing Activities (experienced in working with following platforms: AWeber, Emarsys, HubSpot); EDM campaigns, Automated/Triggered emails...

    • Business Development Manager
      • Oct 2018 - Jan 2020

      Company business and projects development, and B2B sale. Developing existing ecommerce website (expanding dropshipping and B2B sales channels), developing new ecommerce websites, consulting in independent channel websites development (with focus on Chinavasion dropshipping). In 2018. Chinavasion became part of StarMerx company and new management needed experienced ecommerce manager to help new teams to take over Chinavasion business, my role was mostly consulting and as part of the team developing B2B sale (participation in Affiliate World Fair in Barcelona 2019). Show less

    • Billing Department Team Leader
      • Apr 2014 - Jan 2019

      Billing department Team Leader (expertise in order and payment processing and risk management; made Chinavasion to be the company with the lowest PayPal Chargeback rate in the industry (PayPal HK data from 2015.); coordinating Billing Department daily work, development of current and future projects, communicating directly with Chinavasion's payment partner companies (PayPal, Global Payments AP, CyberSource, HSBC bank), providing monthly and annual statistical data in order to improve department's work, coordinating Billing Department staff work duties, training new personnel... Show less

    • General Manager Office Project Leader
      • Feb 2016 - Oct 2018

      Actively participated in company’s marketing strategies and Email Driven Marketing projects.Set up, organized and managed Live chat customer support team for Chinavasion Wholesale Electronics. (Kayako customer support platform). Very high success rate (average customer satisfaction score over 4.8, and chat response time under 18 seconds).

    • Billing Expert
      • Jul 2010 - Apr 2014

      Expert in order and payment processing (PayPal, credit card, bank transfer, store credit), resolving refund/chargeback cases individually, order and payment risk management (fraud detection, payment transaction risk management), handling Billing related customer inquiries.

  • Handball Club "ORK Novi Sad"
    • Head Coach and co-founder
      • 2009 - 2011
  • Futura Plus d.o.o.
    • Sales coordinator
      • 2007 - 2009

      * organization and control of work for 26 sales objects * preparing and executing plans for further development and growth for 26 sales objects * human resources management * administrative work for 26 sales objects * basic bookkeeping for 26 sales objects * organization and control of work for 26 sales objects * preparing and executing plans for further development and growth for 26 sales objects * human resources management * administrative work for 26 sales objects * basic bookkeeping for 26 sales objects

  • Handball Club "Vojvodina Zeleznicar"
    • Head Coach / Assistant Head Coach
      • 2006 - 2008

      Head Coach of Junior selection team (2 seasons), Assistant Head Coach of Senior selection team (1 season) Head Coach of Junior selection team (2 seasons), Assistant Head Coach of Senior selection team (1 season)

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