Experience

Virgin Trains Ticketing

• Travel Arrangements
• 300 - 400 Employee

• CSA (Revenue) officer

  • Jan 2016 - Present



Rail Gourmet UK Ltd

• Duty Manager - Kinngs Cross Station

  • Feb 2013 - Dec 2015

  Responsible for 110 personal of all levels and abilities throughout the business , including scheduling according to business requirements , holidays entitlement , monitoring and assessing performance and conducting disciplinary and review interview . Overseeing the rotation of stock , coordination of deliveries to and from trains , monitoring the functioning of key equipment , relationships with logistics , solving problems - smooth operation .Managing all aspect of operations in order to meet KPI regarding recycling , quality, efficiency and client satisfaction Show less

• Senior Customer Team Leader - Kings Cross Station

  • May 2011 - Feb 2013

  Managing up to 30 personnel including holiday request and disciplinary procedures , probationary assessment , performance reviews and all scheduling and task allocation . Charging orders using JDE system , cross checking with Web - Gemini and managing the flow of paperwork between company and client .Overall responsibility for all operations regarding the stocking- de- stocking of the food .

• Senior Customer Service Team Leader (Night ) - Kings Cross/ Euston Stacion

  • Jun 2009 - May 2011

  Managing , scheduling and task allocation for all night shift personnel including holiday request and disciplinary procedures , probationary assessment and personal reviews , investigation of KPI , train de- stoking , food preparation and food recycling .Overseeing operation of the equipment washing facility including health & safety and ISO documents .

• Customer Service ( Driver )

  • Apr 2008 - Jun 2009

  Responsible for checking the correct functioning of equipment ( tractor / trailer ) , completing checklist of equipment and operating tractor safely protecting customers and staff at all times . Receiving top - off orders and assuring correct delivery , communicating with Virgin Train personnel relating to over / under stocking also responsible for de- stocking trains

• Shopfloor Customer Assistant - Euston Station

  • Jan 2008 - Apr 2008

  Preparation food for chiller , freezer and shop floor , including packaging according to requirements , working independently without supervision , pro - actively notifying management of shortages and possible substitutions

• Kitchen Assistant - Euston Station

  • Jun 2007 - Jan 2008

  Ensure the thorough and hygienic cleaning of all equipment, cutlery, crockery and carts to HSE standard and stocking carts with required equipment according to instructions



Pavel Brenner Pila Koroseky

• Chechen Republic,

• Carpenter

  • Jan 2005 - Mar 2008

  Working at all levels of manufacture from raw tinder through to fine carpentry of finished products Working at all levels of manufacture from raw tinder through to fine carpentry of finished products