Experience

eyebobs

• United States
• Retail
• 1 - 100 Employee

• Customer Experience Lead

  • Aug 2020 - Present

• Optician

  • Sep 2017 - Aug 2020

  Lead optician working behind the scenes in operations. Lead repair department and responsible for fulfillment of orders that need to be made. Responsible for lens edging for fulfillment purposes and replenishment, or special projects. Serve as an optical resource to company and in the Optical discussion group. Created and executed Diversity and Inclusion (DNI) Task Force within company working towards a staff and culture that aligns with Core Values. Create and implement DNI policy changes, training, and staff opportunities.



Glasses Menagerie

• United States
• Retail

• Optician

  • Feb 2016 - Sep 2017

  Optician in a small private office working primarily with pediatrics. Sell and fit glasses/contacts, keep and record accurate patient charts, answer phones and make appointments. Optician in a small private office working primarily with pediatrics. Sell and fit glasses/contacts, keep and record accurate patient charts, answer phones and make appointments.



Wood County

• Indonesia
• Furniture
• 1 - 100 Employee

• Emergency Dispatcher

  • 2015 - 2016

  Operate a multi-line telephone console system, alerting system, and TDD system for the deaf and hearing-impairedTranslate information to the appropriate codesDetermine and assign the level of priority of the call and enter the data into a computer-aided dispatch system for radio dispatch purposesPerform emergency medical dispatch and crisis intervention servicesAsk vital questions and provide pre-arrival instructions for emergency medical callsMonitor and operate a radio console and computer equipmentReceive and respond to a variety of emergency and non-emergency services and complaintsAsk questions to interpret, analyze and anticipate the caller’s situation as to resolve problems, provide information, dispatch emergency services, or refer callers to other agenciesDispatch and coordinate the responses of public safety agenciesIdentify appropriate number and type of equipment or apparatus to dispatchEnters and modifies information into local, state and national computer databasesMonitor and respond to a variety of technical systems and alarms



The Family Center Inc

• United States
• Hospitals and Health Care

• Shelter Manager

  • 2012 - 2015

  Manage shelter advocates Provide advocacy and develop individual safety plans with clientsProvide individual counseling around domestic violence issues Respond to callers accessing 24-hour hotline and provide services including crisis interventionProvide information/referrals to victims of domestic violence victims and their childrenFacilitate support groups and/or house meetingsAssist with protective/restraining orders and other court mattersArrange for emergency medical services or law enforcement services as neededComplete telephone intake with women requesting shelterProvide/arrange for shelter for qualified personsComplete shelter intake and other related forms as requiredProvide/arrange transportation for clients who are appropriate for shelter



Marshfield Clinic

• United States
• Hospitals and Health Care

• Americorps Member

  • 2010 - 2011

  Worked with the County Extension office and local domestic violence and sexual assault shelter. Worked with local police agencies, schools, and community organizations on teen prevention projects. Developed drug take back events and created community panels/discussions around underage drinking and teen drug use. Conducted research on alcohol, drug, and violence among teens. Attended many training's and conferences. Worked with the County Extension office and local domestic violence and sexual assault shelter. Worked with local police agencies, schools, and community organizations on teen prevention projects. Developed drug take back events and created community panels/discussions around underage drinking and teen drug use. Conducted research on alcohol, drug, and violence among teens. Attended many training's and conferences.



Walmart Optical

• United States
• Retail
• 1 - 100 Employee

• Optician

  • 2009 - 2011