Lacy Roberts

Sales Concierge at Apex Stone®
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Contact Information
us****@****om
(386) 825-5501
Location
Katy, Texas, United States, US

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Lynn Cardiff

I have always enjoyed working with Lacy on our past ventures. She was very professional with the work she did for me.I would highly recommend using Lacy Roberts for any of your real estate opportunities. Glad to see Lacy back in the business.

LinkedIn User

Lacy took me to many showings until I found the home I was happy with. That was in December 2019 and I’m still happy with the home! If you want someone who knows the area well and can help you find your dream home, call Lacy! ⭐️⭐️⭐️⭐️⭐️

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Credentials

  • Design Thinking: Customer Experience
    LinkedIn
    Aug, 2023
    - Sep, 2024
  • Texas Real Estate License
    Texas Real Estate Commission
    Apr, 2018
    - Sep, 2024

Experience

  • Apex Stone®
    • United States
    • Wholesale Building Materials
    • 1 - 100 Employee
    • Sales Concierge
      • Aug 2023 - Present

      Primary point of contact for prospective customers. Actively engage with potential customers. Develop a deep understanding of the company's products or services. Establish trust and credibility. Understand customer's preferences, needs, and pain points, and provide tailored solutions to enhance their buying experience. Guide customers through the entire sales process. Assist with order processing, payment collection, and any necessary documentation, ensuring accuracy and efficiency. Collaborate with the sales team and other departments to ensure a smooth customer experience. Maintain accurate records of customer interactions, inquiries, and sales activities using the company's CRM system. Generate reports on sales performance and key metrics to track progress and identify areas for improvement. Show less

  • Self-employed
    • Real Estate
    • 1 - 100 Employee
    • Licensed Realtor
      • Apr 2018 - Present

      •100% Remote position from dedicated home office. • Review property listings, interview potential clients, accompany clients to properties and effectively communicate condition of sales. • Organize and host open houses, examine homes for client arrivals. • Created Comparative Market Analysis/Valuations for potential seller client. • Create and maintain social media announcements and posts. • Enter and maintain leads and create drip campaigns in CRM (Customer Relationship Management). • Plan open-house events and showings. Arrange physical tours of properties and arrange inspections. • Develop and maintain a list of available properties suited to different client needs and budgets. • Assess buyer’s needs, requirements, and budgets to find their ideal home. • Review and execute confidential documents, contracts, and disclosures. Show less

  • Lloyd's Register
    • United Kingdom
    • Transportation, Logistics, Supply Chain and Storage
    • 1 - 100 Employee
    • Executive Assistant / Personal Assistant
      • Dec 2012 - May 2016

      • Personal Executive Assistant to VP, Operations. • Provided full support to the VP Finance, Director of Business Development, and General Manger, USA. • Managed Independent Contractors Agreements and file system. • Liaison between internal legal counsel and contractors. • Assisted in planning all company-wide events. • Prepared weekly Drilling Rig market reports for business development team. • Liaised with power delivery contractors. • Entered visit reports and opportunities in CRM. • Facilitates departmental moves with Facilities Manager to ensure proper & efficient moves. • Improved and managed office supplies by inventorying current amount and stayed within budget. • Always maintained a high level of confidentiality. • Remote on occasion, while Executives travel to other country and time zones. Show less

  • Sysco, Inc
    • FreshPoint Corporate Coordinator / A/P Coordinator
      • Jul 2005 - May 2011

      • Executive Assistant to the President, CEO, Vice President and CFO. • Provided administrative support for all FreshPoint sub-departments. • Organized and carried out all company employee events. • Maintained all active directory updates. • Created PowerPoint presentations for the Sysco VP of Produce. • Scheduled and maintained a weekly travel log for all staff. • Generated and managed A/P Reports, Intra-company logs, Interest Rate Card logs, and fiscal year tracking for 32 operating companies. • Obtained approvals and prepared and processed all FreshPoint invoices. Received, coded, and processed all expense reports. • Negotiated vendor pricing as needed and ordered, proofed, and approved all promotional items. Show less

Education

  • Kaplan Real Estate
    Real Estate License, Real Estate
    2017 - 2018
  • Lonestar College
    General Education Courses
  • West Houston Christian Academy
    High School Diploma

Community

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