Lacy Hamilton

Senior Solutions Engineer at Segment
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Contact Information
us****@****om
(386) 825-5501
Location
Jacksonville Beach, Florida, United States, US

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Credentials

  • Critical Thinking
    LinkedIn
    Dec, 2020
    - Nov, 2024

Experience

    • United States
    • Technology, Information and Internet
    • 400 - 500 Employee
    • Senior Solutions Engineer
      • Aug 2022 - Present

    • United States
    • Software Development
    • 200 - 300 Employee
    • Senior Customer Success Manager
      • Nov 2021 - Aug 2022

    • Customer Success Manager
      • Apr 2021 - Dec 2021

    • Program Manager
      • Jul 2019 - Apr 2021

    • Project Manager - Digital
      • Jul 2019 - Sep 2020

    • United States
    • Pharmaceutical Manufacturing
    • 100 - 200 Employee
    • Product Manager
      • Jul 2018 - Apr 2019

      Vanda Pharmaceuticals is a biopharmaceutical company focused on the development and commercialization of products for the treatment of central nervous system disorders to address unmet needs. My primary roles as a Product Manager included: project management for multiple patient driven initiatives to mitigate drug cost; manage all external partnerships related to the product and its brand; oversee day-to-day operations for a 150+ member sales team; performance analysis; budgeting and cost… Show more Vanda Pharmaceuticals is a biopharmaceutical company focused on the development and commercialization of products for the treatment of central nervous system disorders to address unmet needs. My primary roles as a Product Manager included: project management for multiple patient driven initiatives to mitigate drug cost; manage all external partnerships related to the product and its brand; oversee day-to-day operations for a 150+ member sales team; performance analysis; budgeting and cost analysis. Reported directly to CEO and CCO.

    • Marketing Associate
      • Jan 2016 - Jul 2018

      My primary roles as a Marketing Associate were to develop and implement brand strategy; create research driven content and core messaging for direct-to-consumer, online and print materials to promote Vanda's branded projects; manage internal and external stakeholders to execute key directives for the sales force.

    • United States
    • Public Relations and Communications Services
    • 1 - 100 Employee
    • Communications Internship
      • May 2015 - Oct 2015

      Spitfire Strategies is a boutique communication firm specializing in digital strategy, media relations, planning, branding and implementation for non-profit organizations, foundations and social change movements. Key responsibilities included: creating media lists that demonstrate a solid understanding of the media and the client's issue and how it is to be positioned in the media; compiling media clips for clients and regularly identifying opportunities for clients to strengthen their… Show more Spitfire Strategies is a boutique communication firm specializing in digital strategy, media relations, planning, branding and implementation for non-profit organizations, foundations and social change movements. Key responsibilities included: creating media lists that demonstrate a solid understanding of the media and the client's issue and how it is to be positioned in the media; compiling media clips for clients and regularly identifying opportunities for clients to strengthen their position; actively participating in internal client brainstorming sessions and contributing ideas to projects; taking notes at planning meetings; working with project lead to convert notes into an outline for a communications plan; coordinating mailings and assembling meeting or training packets; creating PowerPoint presentations; copy editing and drafting materials and internal memos that adhere to AP and Spitfire Style guides. Show less Spitfire Strategies is a boutique communication firm specializing in digital strategy, media relations, planning, branding and implementation for non-profit organizations, foundations and social change movements. Key responsibilities included: creating media lists that demonstrate a solid understanding of the media and the client's issue and how it is to be positioned in the media; compiling media clips for clients and regularly identifying opportunities for clients to strengthen their… Show more Spitfire Strategies is a boutique communication firm specializing in digital strategy, media relations, planning, branding and implementation for non-profit organizations, foundations and social change movements. Key responsibilities included: creating media lists that demonstrate a solid understanding of the media and the client's issue and how it is to be positioned in the media; compiling media clips for clients and regularly identifying opportunities for clients to strengthen their position; actively participating in internal client brainstorming sessions and contributing ideas to projects; taking notes at planning meetings; working with project lead to convert notes into an outline for a communications plan; coordinating mailings and assembling meeting or training packets; creating PowerPoint presentations; copy editing and drafting materials and internal memos that adhere to AP and Spitfire Style guides. Show less

    • Event Coordinator/Community Engagement
      • Sep 2014 - Feb 2015

      frank is a conference that’s mission is to curate emerging voices in change-maker communities and infuse research-backed findings in a unique blend of actionable insights. As Event Coordinator, my key responsibilities included: Managing the planning and execution of events throughout the three-day conference; executed run-of-show for a multi-location, four-hour citywide scavenger hunt for 300 participants; recruiting and planning production for professional “TED” style talks throughout… Show more frank is a conference that’s mission is to curate emerging voices in change-maker communities and infuse research-backed findings in a unique blend of actionable insights. As Event Coordinator, my key responsibilities included: Managing the planning and execution of events throughout the three-day conference; executed run-of-show for a multi-location, four-hour citywide scavenger hunt for 300 participants; recruiting and planning production for professional “TED” style talks throughout conference; creating content and collaborating with Washington Post journalist to write clues and design city-wide scavenger hunt; managing a team of 30 volunteers to execute key deliverables on a time-sensitive schedule. Show less frank is a conference that’s mission is to curate emerging voices in change-maker communities and infuse research-backed findings in a unique blend of actionable insights. As Event Coordinator, my key responsibilities included: Managing the planning and execution of events throughout the three-day conference; executed run-of-show for a multi-location, four-hour citywide scavenger hunt for 300 participants; recruiting and planning production for professional “TED” style talks throughout… Show more frank is a conference that’s mission is to curate emerging voices in change-maker communities and infuse research-backed findings in a unique blend of actionable insights. As Event Coordinator, my key responsibilities included: Managing the planning and execution of events throughout the three-day conference; executed run-of-show for a multi-location, four-hour citywide scavenger hunt for 300 participants; recruiting and planning production for professional “TED” style talks throughout conference; creating content and collaborating with Washington Post journalist to write clues and design city-wide scavenger hunt; managing a team of 30 volunteers to execute key deliverables on a time-sensitive schedule. Show less

    • Hospitals and Health Care
    • 1 - 100 Employee
    • Marketing Internship
      • May 2014 - Aug 2014

      Physicians Regional Healthcare System provides quality care to the Naples and the greater Southwest Florida community with the objective of offering more options and improved access to healthcare for all citizens and visitors. My key responsibilities were to compose and distribute monthly internal newsletters to 1,400 Physicians Regional employees, coordinate mailings, assist in planning the hospital’s annual fundraising gala for over 1,000 attendees and author press releases. Physicians Regional Healthcare System provides quality care to the Naples and the greater Southwest Florida community with the objective of offering more options and improved access to healthcare for all citizens and visitors. My key responsibilities were to compose and distribute monthly internal newsletters to 1,400 Physicians Regional employees, coordinate mailings, assist in planning the hospital’s annual fundraising gala for over 1,000 attendees and author press releases.

Education

  • University of Florida
    Bachelor's Degree, Communications and Public Relations/Marketing
    2012 - 2014
  • Flagler College
    Communications and Short Story Writing
    2010 - 2012

Community

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