Experience

McAlester Regional Health Center

• United States
• Hospitals and Health Care
• 100 - 200 Employee

• IS Applications Manager

  • Jan 2021 - Present

• Application Manager SouthEast Clinics

  • Jul 2016 - Jan 2021

  Successfully configured and trained 11 multispecialty practices in all aspects of Nextgen. Provided on site go live support for all staff. I have successfully led all clinics through 3 major version and KBM upgrades, while insuring that all staff had adequate and convenient training on new templates and functionality. I provide training in all areas. I have created custom templates and documents. I can write sql queries and also have a great understanding of Nextgen database tables and stored procedures. Responsibilities:I provide 24/7 support for all issues and requests. I manage, troubleshoot and update all Nextgen Ambulatory software applications as well as ancillary applications such as Rosetta, BBP, Patient Portal, HQM, Fax manager, Offline Document processor, Advance Audit, EDI, and nextgen communication services. Manage 1 production and 2 test databases. Provide project management of all upgrades and installs.Provide hardware support as needed in regards to scanning, printing, and network rights issues. Provide training to all new oncoming staff. Provide knowledge of multispecialty office management to management staff when asked.Liaison between office management and RCM Nextgen Billing Services.Oversee additional IT software staff.Liaison for hardware needs for clinics. Assist quality department with reports and training. Show less

• IT Application Analyst

  • Jul 2012 - Jul 2016

  Successfully configured and trained 7 multispecialty practices in all aspects of Nextgen. Provided on site go live support for all staff. I have successfully led all clinics through 3 major version and KBM upgrades, while insuring that all staff had adequate and convenient training on new templates and functionality. I provide training to all staff on Meaningful use stage 1 and stage 2. I have created custom templates, crystal reports and documents. I can write sql queries and also have a great understanding of database tables and stored procedures. Responsibilities:I provide 24/7 support for all issues and requests. I manage, troubleshoot and update all Nextgen Ambulatory software applications as well as ancillary applications such as Rosetta, BBP, Patient Portal, HQM, Fax manager, Offline Document processor, Advance Audit, EDI, and nextgen communication services. Manage 1 production and 3 test databases. Provide project management of all upgrades and installs.Provide hardware support as needed in regards to scanning, printing, and network rights issues. Provide training to all new oncoming staff. Provide knowledge of multispecialty office management to management staff when asked.Liaison between office management and RCM Nextgen Billing Services. Show less

• LPN

  • Dec 2003 - Jul 2012

  Worked in various med/surg departments of 171 bed hospital. Managed care of multiple patients in a shift.

• Office Manager/Office Nurse

  • Oct 2010 - Apr 2011

  Managed Family Care practice. Handled daily billing and office nurse duties.

• Office Manager/Office Nurse

  • Jul 2007 - Oct 2010

  Office Manager/nurse for Pulmonology and General surgery practice. Implemented practice from beginning. Managed office staff and daily running of practice.



United States Army Reserve

• United States
• Armed Forces
• 700 & Above Employee

• SGT

  • Oct 2000 - Aug 2006

  Chemical decontamination and biological integrated detection systems. Chemical decontamination and biological integrated detection systems.