Experience

Made Event, LLC

• United States
• Events Services
• 1 - 100 Employee

• Front of House Staff

  • Sep 2016 - Present

  I have worked the Electric Zoo Festival on Randall's Island since 2016 (including this past September). My role as front of house staff include supporting the will call booths, and troubleshooting. I have gained knowledge of the Intellipay cashless system which provides a seamless alternative for making transactions at major events throughout the year. I am expected to work first hand with the troubleshooting, and VIP booth at EZOO 2019 I have worked the Electric Zoo Festival on Randall's Island since 2016 (including this past September). My role as front of house staff include supporting the will call booths, and troubleshooting. I have gained knowledge of the Intellipay cashless system which provides a seamless alternative for making transactions at major events throughout the year. I am expected to work first hand with the troubleshooting, and VIP booth at EZOO 2019



Lowes Home Improvement

• United States
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• Window Treatment Specialist/Customer Service Rep

  • Sep 2015 - Present

  Oversaw project timelines for kitchen and bath renovations ($25,00+) Collaborated with clientele when selecting product for home renovations, and small home improvement projects Coordinated deliveries for special order sales Knowledge in the Sterling order management system Worked with several vendors on processing reorders, and customer satisfaction compensation Received several customer focus awards for my continued advocacy of customer satisfaction Recruited, and coordinate various Lowes Heroes charity projects throughout the city of New York Show less



InMotion Entertainment

• Entertainment Providers
• 1 - 100 Employee

• Electronic Specialist

  • Sep 2012 - Aug 2015

  Provided information on various popular electronic brands to customers (Beats by Dre, Jawbone, Samsung etc.) Tallied daily inventory reconciliations for accurate merchandise count Received several customer service, and mystery shop awards from the Westfield company Provided vigilant activity as directed from the Transit Security Administration during peak hours of high flow airport traffic Build lasting relationships with frequent customers (business travelers, pilots, celebrities etc.) Show less


Wendy's/Arby's Group, Inc.
• United States
• Food and Beverage Services
• 700 & Above Employee
• Team Lead

  • 2008 - 2011