Experience

Allen Edwin Homes
• Real Estate
• 1 - 100 Employee
• Customer Care Coordinator

  • Mar 2023 - Present


Union Home Mortgage Corp. dba Amerifirst Home Mortgage

• Mortgage Closing Specialist

  • Jan 2023 - Feb 2023

  United States Assembled, prepared, and reviewed/verified documents for loan closing. Ensured all state, federal, and regulatory requirements were met. Confirmed closing disclosure was accurate, compliant, viewed and signed, within TRID timing guidelines. Verified accuracy of documents sent to closing. Reviewed underwriting conditions and made sure all conditions were pet, prior to funding. Verified all fees for lender and title fees, were accurate and balanced. Made sure each loan passed… Show more Assembled, prepared, and reviewed/verified documents for loan closing. Ensured all state, federal, and regulatory requirements were met. Confirmed closing disclosure was accurate, compliant, viewed and signed, within TRID timing guidelines. Verified accuracy of documents sent to closing. Reviewed underwriting conditions and made sure all conditions were pet, prior to funding. Verified all fees for lender and title fees, were accurate and balanced. Made sure each loan passed the REGS data and Til tests. Completed and sent closing packages to the title companies, along with balancing and sending in wire transfer requests. Show less



Amerifirst Home Mortgage

• United States
• Financial Services
• 200 - 300 Employee

• Mortgage Closing Specialist

  • Oct 2022 - Jan 2023

  United States Assembled, prepared, and reviewed/verified documents for loan closing. Ensured all state, federal, and regulatory requirements were met. Confirmed closing disclosure was accurate, compliant, viewed and signed, within TRID timing guidelines. Verified accuracy of documents sent to closing. Reviewed underwriting conditions and made sure all conditions were pet, prior to funding. Verified all fees for lender and title fees, were accurate and balanced. Made sure each loan passed… Show more Assembled, prepared, and reviewed/verified documents for loan closing. Ensured all state, federal, and regulatory requirements were met. Confirmed closing disclosure was accurate, compliant, viewed and signed, within TRID timing guidelines. Verified accuracy of documents sent to closing. Reviewed underwriting conditions and made sure all conditions were pet, prior to funding. Verified all fees for lender and title fees, were accurate and balanced. Made sure each loan passed the REGS data and Til tests. Completed and sent closing packages to the title companies, along with balancing and sending in wire transfer requests.

• Mortgage Closing/CD specialist

  • Jun 2020 - Oct 2022

  United States Monitored closing department email inbox and responded to emails accordingly, in a timely manner. Determined prioritization of requested closing disclosures, based on readiness of file and closing date. Issued the Closing disclosure for the LO's and or Loan Processors. Audited files for accuracy and completeness. Requested missing documents or information needed to prepare and issue the Closing disclosure. Input missing file data into LOS. Maintained confidentiality of… Show more Monitored closing department email inbox and responded to emails accordingly, in a timely manner. Determined prioritization of requested closing disclosures, based on readiness of file and closing date. Issued the Closing disclosure for the LO's and or Loan Processors. Audited files for accuracy and completeness. Requested missing documents or information needed to prepare and issue the Closing disclosure. Input missing file data into LOS. Maintained confidentiality of Customer information. Completed annual BSA/AML training and all other compliance related trainings.

• Post-closing specialist/shipper

  • Oct 2019 - Jun 2020

  United States Verified docs were signed and dated properly, by all partied. Confirmed closing conditions were met. Communicated with title company on any missing documents/signatures. Created correspondence to the borrower(s) on errors that occurred on the loan. (eg., missing dates, incorrect dates, incorrect address, etc.) Completed files and submitted them electronically to correct investors, prior to expiration of sold loan. Completed all required training. Ran reports to ensure all… Show more Verified docs were signed and dated properly, by all partied. Confirmed closing conditions were met. Communicated with title company on any missing documents/signatures. Created correspondence to the borrower(s) on errors that occurred on the loan. (eg., missing dates, incorrect dates, incorrect address, etc.) Completed files and submitted them electronically to correct investors, prior to expiration of sold loan. Completed all required training. Ran reports to ensure all files were completed in a timely manner. Printed letters and endorsed all input information was correct when sending to HOI, taxing authorities, or third party companies.

• Post-closing/Warehouser

  • Jul 2018 - Oct 2019

  United States Verified wet signatures on Note, were accurate based on borrower(s) name and aka affidavit. Verified Mortage signed and accurate. If original was received, sent back for recording. Verified Final Closing disclosure was accurate and signed with dates. Bundled correct docs to be sent out to the correct warehouse banks. Ran reports to view what loans were to come in and to be completed that day. Contacted title companies on any missing loan packages and gathered tracking… Show more Verified wet signatures on Note, were accurate based on borrower(s) name and aka affidavit. Verified Mortage signed and accurate. If original was received, sent back for recording. Verified Final Closing disclosure was accurate and signed with dates. Bundled correct docs to be sent out to the correct warehouse banks. Ran reports to view what loans were to come in and to be completed that day. Contacted title companies on any missing loan packages and gathered tracking information on package. Copied, assigned, and disbursed packages to the correct shippers.



Advance America

• United States
• Financial Services
• 700 & Above Employee

• Divisional training manager/center sales manager

  • Jul 2014 - Jul 2018

  United States Ensured all team members were trained in all procedures, policies, products, and programs. Sent/rec'd money grams for customers. Oversaw and advised employees, practiced corrective action, made schedules, etc. Entered customers information into computer, ensuring all information was accurate and up-to date, along with copies of personal ID and paystubs. Created file on each borrower and stored in the correct filing placement. Signed and completed loan agreements-reviewed and… Show more Ensured all team members were trained in all procedures, policies, products, and programs. Sent/rec'd money grams for customers. Oversaw and advised employees, practiced corrective action, made schedules, etc. Entered customers information into computer, ensuring all information was accurate and up-to date, along with copies of personal ID and paystubs. Created file on each borrower and stored in the correct filing placement. Signed and completed loan agreements-reviewed and discussed these agreements with borrower(s). Assisted in making collection calls and documenting responses. Handled large sums of cash and made sure all deposits were accurate and made on time. Developed marketing plan, tracked marketing success, organized local store marketing and community events, as well as developing effective business partners. Open and closed store, as well as performing general administrative tasks (eg., ordering supplies, filing, organization of office, etc.) Show less