Lacey Shelton

Operations Supervisor (Assistant Branch Manager) at First National Bank of Fort Smith
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Contact Information
us****@****om
(386) 825-5501
Location
Alma, Arkansas, United States, US

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Experience

    • United States
    • Banking
    • 1 - 100 Employee
    • Operations Supervisor (Assistant Branch Manager)
      • Aug 2014 - Present

      Oversee daily operations of branch while leading staff. Train new tellers, conduct audits, offer products and services to fully bank customers, and provide superior customer service. Complete opening of new products including verification and follow up with account holders. Perform teller duties such as transaction processing, sales, and referrals. Ensure compliance with regulations. Balance all dispensers and vaults. Prepare Federal Reserve shipment to ensure proper vault balances are available. Communicate with customers and staff to keep branch running seamlessly. Show less

    • United States
    • Market Research
    • 100 - 200 Employee
    • Project Manager
      • Jan 2011 - Aug 2014

      Manage staff to ensure quality levels that meet client's requirements. Communicate effectively with C&C offices and clients across the world while overseeing research projects with strict deadlines. Prepare findings into meaningful data. Reconcile invoices for individual studies. Manage staff to ensure quality levels that meet client's requirements. Communicate effectively with C&C offices and clients across the world while overseeing research projects with strict deadlines. Prepare findings into meaningful data. Reconcile invoices for individual studies.

    • Legal Secretary
      • Oct 2010 - Jan 2011

      Provided secretarial support such as answering telephones, scheduling and assisting visitors, established, maintained, and updated files, prepared court forms and client correspondence, Accounts Payable, Accounts Receivable, sort, review, and distributed incoming and outgoing mail. Provided secretarial support such as answering telephones, scheduling and assisting visitors, established, maintained, and updated files, prepared court forms and client correspondence, Accounts Payable, Accounts Receivable, sort, review, and distributed incoming and outgoing mail.

    • Banking
    • 700 & Above Employee
    • Teller
      • Jan 2009 - Jul 2010

      Processed customer transactions. Provided superior customer service while referring new products and services. Exceeded quarterly sales goals. Processed customer transactions. Provided superior customer service while referring new products and services. Exceeded quarterly sales goals.

    • United States
    • Higher Education
    • 1 - 100 Employee
    • Sales Associate
      • Jul 2008 - Jan 2010

Education

  • University of Arkansas-Fort Smith
    Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
  • University of Arkansas-Fort Smith
    Associate of Arts (AA), General Studies

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