Lacey Grove

Account Manager at Direct Edge Media
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Experience

    • United States
    • Printing Services
    • 1 - 100 Employee
    • Account Manager
      • May 2019 - Present

      Manage client orders from estimates, production, shipping, installation, and invoicing. Coordinate graphic installations throughout the nation maintaining a positive working relationship. Manage client orders from estimates, production, shipping, installation, and invoicing. Coordinate graphic installations throughout the nation maintaining a positive working relationship.

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Supervisor Patient Financial Services
      • Apr 2015 - May 2019

      Maintained best practices for patient experience, on-board training, interviewed for position placement, emphasized employee engagement, maintained staff scheduling in multiple departments in 24 hour settings. Maintained best practices for patient experience, on-board training, interviewed for position placement, emphasized employee engagement, maintained staff scheduling in multiple departments in 24 hour settings.

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Patient Access Supervisor
      • Jul 2006 - Apr 2015

      Managed staffing schedule, customer service professional , patient relations, insurance, employee engagement, hiring, and disciplinary actions. Managed staffing schedule, customer service professional , patient relations, insurance, employee engagement, hiring, and disciplinary actions.

Education

  • Otero Junior College
    Associate of Arts - AA
    2002 - 2004

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