Lacey Giles

Implementation Specialist at PatientNow
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Contact Information
us****@****om
(386) 825-5501

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Bio

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Credentials

  • Emergency Medical Dsipatch
    Priority Dispatch
    Jul, 2015
    - Nov, 2024

Experience

    • United States
    • Software Development
    • 100 - 200 Employee
    • Implementation Specialist
      • Mar 2022 - Present

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Manager of Customer Care
      • Apr 2018 - Apr 2022

      Manage our tier 1 support team, Client Managment, and over all satisfaction for the company need Manage our tier 1 support team, Client Managment, and over all satisfaction for the company need

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Implementation Specialist
      • Oct 2016 - Apr 2022

      Support calls, account managment Support calls, account managment

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • After Hours PSR2
      • Apr 2017 - Dec 2018

      After Hours scheduling and Nurse triage After Hours scheduling and Nurse triage

    • Hospitality
    • 100 - 200 Employee
    • Front Desk Agent
      • Jan 2014 - Apr 2018

      Checking in guests, addressing guests needs, problem solving for issues that would come up on a shift Checking in guests, addressing guests needs, problem solving for issues that would come up on a shift

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Patient Registration
      • Aug 2015 - Aug 2016

      Register new patients and schedule first appointments. Register new patients and schedule first appointments.

  • Rescue Alert
    • South Jordan, Utah
    • Response Center Manager
      • Aug 2006 - Aug 2006

      Swing shift manager managed a team of 10+people. made sure all calls were handled and team was working to their best abilities. Swing shift manager managed a team of 10+people. made sure all calls were handled and team was working to their best abilities.

Education

  • Salt Lake Community College
    EMT, Medical
    2005 - 2005
  • Hunter High school
    Diploma, High School/Secondary Diplomas and Certificates
    2002 - 2005

Community

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