Experience

Partnership with Children

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Director Of Development Operations

  • Oct 2021 - Present

  United States



Harlem Children's Zone

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Database Manager

  • Sep 2016 - Oct 2021

  New York, New York, United States • Monitor and maintain the integrity of the Raiser’s Edge database • Create and maintain a RE guide to document processes and best practices for record keeping, gift processing, and reporting. • Research and identify methods for operational improvement and implements solutions for all Blackbaud tools • Create donation and registration forms; liaise with Communications to create web pages • Mine data and conduct analysis to inform strategies to optimize relationships and… Show more • Monitor and maintain the integrity of the Raiser’s Edge database • Create and maintain a RE guide to document processes and best practices for record keeping, gift processing, and reporting. • Research and identify methods for operational improvement and implements solutions for all Blackbaud tools • Create donation and registration forms; liaise with Communications to create web pages • Mine data and conduct analysis to inform strategies to optimize relationships and increase revenue • Work closely with the Research Manager to create profiles, ensure screening data is accurately stored, and identify research needs • Manage segmentations for mailings, events, and donor levels • Manage the workflow and effectiveness of gift processing systems and staff, including data entry, acknowledgements, matching gifts, grants, and recurring giving. • Work closely with Finance to provide reporting and audit support as needed • Reconcile donations and pledges with Finance • Create and maintain mapping of funds in RE to accounting system • Provide Raiser’s Edge training and user support • Supervise Development Operations Associate Show less



International House

• United States
• Non-profit Organizations
• 100 - 200 Employee

• Database Manager

  • Jan 2012 - Sep 2016

  New York, NY • Maintained flow of data between Raiser’s Edge, alumni, and resident databases. • Researched prospective donors and lost alumni • Provided customer service to donors regarding renewals, address changes and other issues • Managed gift entry and acknowledgment process. • Reconciled Development income Finance • Tracked new gifts and expenditures of endowed scholarship funds • Provided backend support for CRM: records, e-mails, forms, and reports. • Supervised assistants in… Show more • Maintained flow of data between Raiser’s Edge, alumni, and resident databases. • Researched prospective donors and lost alumni • Provided customer service to donors regarding renewals, address changes and other issues • Managed gift entry and acknowledgment process. • Reconciled Development income Finance • Tracked new gifts and expenditures of endowed scholarship funds • Provided backend support for CRM: records, e-mails, forms, and reports. • Supervised assistants in data entry, donor research, and database cleaning projects Show less



GLSEN

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Constituent Relationship Manager

  • Jan 2010 - Dec 2011

  Greater New York City Area • Integrated 5 auxiliary databases into Blue State Digital (BSD) for all policy and digital comms • Created BSD user manual and procedural guide for national office and chapters • Managed Raiser’s Edge, BSD, Safe Space Kits, and GSA systems • Managed digital communications including creating newsletters and policy calls to action • Trained staff to use Raiser’s Edge and Blue State Digital • Maintained the flow of donations and constituent data between multiple… Show more • Integrated 5 auxiliary databases into Blue State Digital (BSD) for all policy and digital comms • Created BSD user manual and procedural guide for national office and chapters • Managed Raiser’s Edge, BSD, Safe Space Kits, and GSA systems • Managed digital communications including creating newsletters and policy calls to action • Trained staff to use Raiser’s Edge and Blue State Digital • Maintained the flow of donations and constituent data between multiple systems • Created and supported chapter’s websites and created eblasts for their networks • Managed the Safe Space campaign’s website and sales system

• Finance Associate

  • Jul 2008 - Jan 2010

  New York, New York, United States • Integrated Raiser’s Edge with Financial Edge • Pulled donation data from RE into FE and maintain accurate GL to Fund coding • Reconciled revenue from bank accounts, Financial Edge, Raiser’s Edge, and merchant account • Maintained revenue-related reports for annual audit • Oversaw the integration of Raiser’s Edge with Blackbaud Net Solutions • Managed gift processing vendor • Supervised Development Associate in data entry and other database tasks • Maintained the Raiser’s… Show more • Integrated Raiser’s Edge with Financial Edge • Pulled donation data from RE into FE and maintain accurate GL to Fund coding • Reconciled revenue from bank accounts, Financial Edge, Raiser’s Edge, and merchant account • Maintained revenue-related reports for annual audit • Oversaw the integration of Raiser’s Edge with Blackbaud Net Solutions • Managed gift processing vendor • Supervised Development Associate in data entry and other database tasks • Maintained the Raiser’s Edge Database

• Development Associate

  • Nov 2006 - Jul 2008

  New York, New York, United States • Maintained and created donor records in Raiser's Edge • Created Direct Mail pieces in conjunction with vendors. • Managed the gift acknowledgment process • Supplied reports on fundraising performance • Researched prospective individuals and institutional donors