Experience

JAPAN PRIVATE TOUR Co., Ltd.

• Japan
• Hospitality
• 1 - 100 Employee

• Guest Relations

  • Aug 2022 - Present

  • Respond promptly and professionally to client inquiries via email, chat, and other communication channels. • Prepare accurate and detailed quotations for clients based on their specific requests and preferences. • Provide exceptional customer service and support, resolving any issues that arise, and ensuring their satis‑ faction with the company’s services. • Collaborate with team members to ensure that clients’ trips are successful and enjoyable. • Maintain up‑to‑date knowledge of the company’s offerings, policies, and procedures. Show less



Experience Jakarta

• Indonesia
• Marketing Services
• 1 - 100 Employee

• Social Media Specialist

  • Mar 2022 - Apr 2022

  • Conducted research to gather information and creative concepts for content production. • Managed social media account that adheres to the client’s guidelines and styles. • Planned, scheduled, and posted content to social media sites, as well as responded to audience comments and messages. • Conducted research to gather information and creative concepts for content production. • Managed social media account that adheres to the client’s guidelines and styles. • Planned, scheduled, and posted content to social media sites, as well as responded to audience comments and messages.



SF Group Services Enterprise

• Indonesia
• Advertising Services
• 1 - 100 Employee

• Senior Digital Marketing

  • Aug 2020 - Mar 2022

  • Produced copywriting materials for email newsletters, web pages, headlines, and video scripts.• Trained and supervised interns and brainstormed marketing campaigns with colleagues.• Monitored and analyze A/B tested landing pages, and provided daily reports on traffic and performance.• Optimized marketing funnels by experimenting with new insights and ideas to increase conversions.

• Junior Digital Marketing

  • Apr 2020 - Aug 2020

• Apprentice Digital Marketing

  • Dec 2019 - Apr 2020



UNIQLO

• Japan
• Retail
• 700 & Above Employee

• Store Associate

  • Nov 2019 - Dec 2019

  • Provide top-notch customer service, assisting customers in finding the perfect clothing solutions. • Actively engaged with customers to answer questions and offer personalized fashion advice. • Operated cash registers and handled transactions with precision and efficiency. • Provide top-notch customer service, assisting customers in finding the perfect clothing solutions. • Actively engaged with customers to answer questions and offer personalized fashion advice. • Operated cash registers and handled transactions with precision and efficiency.



Japan Communication School (JCS)

• Greater Jakarta Area, Indonesia

• Japanese Language Teacher

  • Aug 2018 - Nov 2019

  • Taught basic to intermediate level Japanese language. • Arranged and planned materials and syllabi for student study plans. • Taught basic to intermediate level Japanese language. • Arranged and planned materials and syllabi for student study plans.



Self-employed

• Greater Jakarta Area, Indonesia

• Illustrator

  • Feb 2018 - Oct 2019

  • Delivering high-quality illustrations for various projects • Delivering high-quality illustrations for various projects



POSE Studio

• Social Media Manager

  • Feb 2018 - Apr 2019

  • Created engaging and fresh content to actively maintain vibrant social media profiles.• Responsively addressed client inquiries, fostering positive relationships, and ensuring client satisfaction.

• Photo Editor

  • Apr 2014 - Feb 2018

  • Expertise in color correction, retouching, and digital manipulation to achieve desired effects.• Curated and edited high-quality images for print and online media.



カフェ ピエロ･ド･ピエロ

• Osaka, Japan

• ホールスタッフ

  • Oct 2017 - Feb 2018



Doutor Coffee Co., Ltd.

• Japan
• Restaurants
• 1 - 100 Employee

• カフェスタッフ

  • May 2016 - Oct 2017



Brush Studio

• Digital Drawing Tutor

  • Oct 2015 - Mar 2016

  • Joined Brush Studio as an instructor, driven by her passion for drawing and teaching. • Instructed digital drawing to a diverse group of children aged 10-16. • Conducted engaging manga classes at BPK Penabur for elementary school students in grades 5 to 6. • Joined Brush Studio as an instructor, driven by her passion for drawing and teaching. • Instructed digital drawing to a diverse group of children aged 10-16. • Conducted engaging manga classes at BPK Penabur for elementary school students in grades 5 to 6.



KOMPAS GRAMEDIA

• Indonesia
• Media Production
• 700 & Above Employee

• Graphic Designer

  • 2013 - 2014

  • Designed promotional banners and merchandise. • Created presentations and edited book layouts. • Featured as the main cover illustrator for 'Kisah Para Preanger Planters,' published by Penerbit Buku Kompas in 2014. • Designed promotional banners and merchandise. • Created presentations and edited book layouts. • Featured as the main cover illustrator for 'Kisah Para Preanger Planters,' published by Penerbit Buku Kompas in 2014.