Experience

Division Of Probation & Parole

• United States
• Facilities Services
• 1 - 100 Employee

• Compliance Officer

  • May 2013 - Present

  ▪Direct, coordinate, and monitor administration programs for the Parole and Probation Unit of the DPSCS, in support of community outreach and safety awareness. ▪Maintain the case management filing system and record keeping for over 3,000 records.Manage administrative information and confidential personnel files and assist in timely completion of compliance reports and status reviews. ◾️Ensure adherence to policy and procedures on compliance records and reporting controls and meeting the response goal of 85% for every quarter in fiscal year 2020 and 2021. ◾️Prioritize and meet time-sensitive deadlines while producing documents to communicate pertinent information to the various judicial systems; Motor Vehicle Administration, and agencies to recommend planned corrective actions by an established due date. ◾️Served as a Subject Matter Expert at various hearings throughout the state of Maryland; preparing accurate, clear, concise, and timely correspondence, reports, and documents from official records for decision makers to make a final determination based on facts and testimonial evidence. ▪Investigative and provide requirements to senior officials by assessing cases which involves gathering relevant and required information, documenting interviews and contacts, and making a final determination as for the success rate of cases integration within the community. ▪Attend hearing in various courts throughout the state of Maryland to visually identify offenders. This also includes providing testimonial evidence from official records regarding offenders under supervision. ▪Handle high volume of inquiries and sampling request for internal and external stakeholders. Maintain strict confidentiality with sensitive and privileged information concerning active cases.Facilitated community outreach programs and provided responsive assistance to clients. Show less