Experience

ODL Dental Clinic

• United Kingdom
• Wellness and Fitness Services
• 1 - 100 Employee

• Front Desk Receptionist

  • Jul 2021 - Present

  •Provided trilingual customer service and support, including greeting patients, scheduling appointments, collecting medical forms, completing insurance forms, processing payments, sending and processing invoices. •Managing and reviewing diary in a fast paced environment, ensuring all the appointments are scheduled and managed correctly, minimising conflicts. •Solved problems and handled complaints to ensure customer satisfaction. •Interpreter between patients and doctors when necessary. •Check and report audit. Show less



SKF Cirurgia Plástica

• Curitiba, Paraná, Brasil

• Staff Member

  • Jun 2020 - Sep 2020

  Provided customer reception and support, registered clients in the system, presented conditions and values, and closed contracts. Provided customer reception and support, registered clients in the system, presented conditions and values, and closed contracts.



VaultOne

• Brazil
• Computer and Network Security
• 1 - 100 Employee

• • Aug 2019 - Feb 2020

  Customers Prospecting and Follow up; Customer Service and Support; Feedback Report; Make posts and manage social media; Support founder with payments, reports and emails; Support internal and external meetings; Some personal assistant support.

• • 2018 - Aug 2019



INALARME

• Curitiba, Paraná, Brasil

• Commercial Assistant

  • Jun 2018 - Sep 2018

  Customer Prospecting Customer Service Registration and Actualization of the clients in the system Feedback Report Customer Prospecting Customer Service Registration and Actualization of the clients in the system Feedback Report



Outlet Premium Curit

• Curitiba, Paraná, Brasil

• Social Media

  • Jun 2016 - Nov 2016

  Posts on Social Media Customer Service Online Sales Stock Organization Posts on Social Media Customer Service Online Sales Stock Organization