Léna Quéguiner

360° Communication Officer at Sup de Vinci - Informatic School
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Contact Information
us****@****om
(386) 825-5501
Location
Rennes, Brittany, France, FR
Languages
  • Anglais Full professional proficiency
  • Espagnol Full professional proficiency
  • Chinois (Mandarin) Elementary proficiency
  • Italien Elementary proficiency

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Marine Perry

J'ai travaillé avec Léna lorsqu'elle était en alternance au sein de MBA ESG. Léna était toujours très souriante, dynamique et pleine de bonne volonté. Elle a su prendre rapidement ses marques et travailler avec beaucoup de rigueur. En tant que photographe, j'ai également eu l'opportunité de réaliser un shooting photo à ses côtés. J'ai apprécié ce moment, Léna s'est montrée professionnelle et très collaborative.

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Credentials

  • Titre RNCP Manager de la Communication Niveau 7
    France compétences
    Sep, 2023
    - Nov, 2024
  • Titre RNCP Manager en Marketing du Luxe Niveau 7
    France compétences
    Dec, 2022
    - Nov, 2024
  • INSIDE LVMH Certificate
    LVMH
    Jun, 2022
    - Nov, 2024
  • Label Handimanagement
    Companieros
    Jun, 2022
    - Nov, 2024
  • Permis B
    ECOLE DE CONDUITE BOTHOREL
    Nov, 2018
    - Nov, 2024
  • TOEIC - B2/C1
    The TOEIC Program
    Aug, 2022
    - Nov, 2024
  • Certificat Inbound Marketing
    HubSpot Academy
    Mar, 2023
    - Nov, 2024

Experience

    • France
    • Higher Education
    • 1 - 100 Employee
    • 360° Communication Officer
      • Oct 2023 - Present

      Computer science school specializing in training in information systems engineering from Bac to Bac +5. 𝗠𝗶𝘀𝘀𝗶𝗼𝗻𝘀: • Internal and external communication • Social media • Events • Business relations Computer science school specializing in training in information systems engineering from Bac to Bac +5. 𝗠𝗶𝘀𝘀𝗶𝗼𝗻𝘀: • Internal and external communication • Social media • Events • Business relations

    • France
    • Retail
    • 700 & Above Employee
    • Digital CRM Analysis and Campaign Officer
      • Sep 2022 - Sep 2023

      Leader in the cosmetics sector in France, specialist in natural cosmetics since 1959, very strong international presence with more than 3000 stores in 100 countries. 𝗠𝗶𝘀𝘀𝗶𝗼𝗻𝘀: • Assist the e-CRM Campaign Managers on a daily basis • Manage One Shot + Triggers customer journey campaigns (email, sms, app notifications), analysis and monitoring of KPIs, performance reports • Competitive intelligence, recommendations, communication briefs Leader in the cosmetics sector in France, specialist in natural cosmetics since 1959, very strong international presence with more than 3000 stores in 100 countries. 𝗠𝗶𝘀𝘀𝗶𝗼𝗻𝘀: • Assist the e-CRM Campaign Managers on a daily basis • Manage One Shot + Triggers customer journey campaigns (email, sms, app notifications), analysis and monitoring of KPIs, performance reports • Competitive intelligence, recommendations, communication briefs

    • France
    • Higher Education
    • 1 - 100 Employee
    • Corporate Relations Communication Officer
      • Oct 2021 - Aug 2022

      International business school offering various bac+4/bac+5 courses specialized in Management, Marketing, Communication, Luxury, Hospitality, Sport, etc. 𝗠𝗶𝘀𝗶𝗼𝗻𝘀 : • Communication and events in B to B and Public Relations with companies for the development of partnerships • Retention of specialized companies from various sectors including the Luxury sector (Fashion, Hospitality, etc.) recruiting interns • Client experience in the luxury sector and other fields • Communication development: publication of internship offers, realization of leaflets, flyers, press releases, F.A.Q, surveys and other documents for companies and students, respecting the company's graphic charter Show less

    • France
    • Luxury Goods & Jewelry
    • 1 - 100 Employee
    • Management and Communication Assistant Jewelry/High-Jewelry
      • Jan 2021 - Sep 2021

      Company specialized in the luxury products of the jewelry and the High-Jewelry, working daily with the most famous Houses of the Place Vendôme (Cartier, Bulgari, Chaumet, Boucheron, Van Cleef & Arpels, etc.). 𝗠𝗶𝘀𝘀𝗶𝗼𝗻𝘀 : • Customer reception, management of providers and stores, orders, quotes, invoicing, statistics • Diary management, mail, emails and travel, phone calls, after-sales service processing for the High-Jewelry Houses (Bvlgari, Boucheron, Cartier, VCA...) • Communication actions: creation of business cards, creation of visual e-mailing identity Show less

    • Spain
    • Retail Apparel and Fashion
    • 1 - 100 Employee
    • Marketing and Export Assistant
      • Jan 2020 - Mar 2020

      Marketing & Export Assistant in this Spanish company specialized in luxury's children and teenagers fashion, working with Fashion & Design professionals. 𝗠𝗶𝘀𝘀𝗶𝗼𝗻𝘀: • B2B/B2C customer service: telephone reception of foreign customers and English/Spanish mailings (listening and analysis of needs, taking orders, answering requests), customer follow-up ; • Search for new customers, study of the competition, benchmarking and prospecting and sales to B2B customers ; • Communication and monitoring of export department processes ; • Direct relationship with export sales agents: correction and translation into English of official documents for representatives and marketing brochures ; • Development of marketing and communication tasks (photography and editing) ; • Preparation of the design and content of the brand: Sending promotional and advertising messages ; • Management of customer orders and products: mastery of the management software (GestinPro). Show less

    • France
    • Retail
    • 700 & Above Employee
    • Sales consultant
      • Jul 2019 - Sep 2019

      Sales consultant in a department shop specializing in Fashion and Accessories for mothers-to-be, babies and children, as well as maternity-related objects, toys and furniture. 𝗠𝗶𝘀𝘀𝗶𝗼𝗻𝘀: • Accompanying customers throughout the sales process (control of the cash desk, sale of products), from advice to loyalty building; • E-tablet training (new tool for customer loyalty and ordering out-of-stock items in the store); • Analyzing the needs of customers, providing them with personalized advice by accompanying them and helping them discover the new collections by arguing about the products; • Telephone reception, customer information, fluency in several foreign languages; • Merchandising, mannequin dressing, store tidying, product labelling; • Stock management, restocking and restocking of shelves, reception of customer orders and return of packages. Show less

Education

  • SUP'DE COM
    Professional Master in Communication Management
    2022 - 2023
  • MBA ESG Paris School
    MBA Luxury Management & Marketing
    2020 - 2022
  • Faculty of Letters & Human Sciences (UBO)
    Licence LEA pluridisciplinaire, Foreign Languages, International Business
    2017 - 2020
  • Université de Bretagne Occidentale
    Licence LLCER Anglais, Littérature et Traduction anglaise
    2016 - 2017
  • Lycée de l'Iroise
    Baccalauréat Littéraire, Langues étrangères et littératures, général
    2013 - 2016

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