Experience

Aik Cheong Coffee Roaster Sdn. Bhd.

• Food and Beverage Services
• 1 - 100 Employee

• Senior Deputy Manager - Export Business Development

  • Jul 2022 - Present

  1. Profitability Optimization: Implemented strategies and measures to drive company profitability, resulting in increased revenue and cost efficiency.2. Market Expansion: Led market development initiatives, collaborating with distributors to identify and capitalize on new sales opportunities, penetrate untapped markets, and achieve sales growth targets.3. Financial Management: Monitored cash flow, collection processes, and customer account statements to ensure healthy financial performance and mitigate risks.4. Team Leadership: Provided effective leadership and guidance to the team, fostering a collaborative and high-performing environment, and empowering individuals to excel in their roles.5. Customer Satisfaction: Ensured distributor satisfaction by delivering exceptional brand experiences, high-quality products, and outstanding service, fostering long-term partnerships and customer loyalty. Show less

• Deputy Manager - Export Business Development

  • Nov 2017 - Jul 2022

  1. Successfully developed new business and built strong customer relationships in overseas markets.2. Proactively planned, developed, and launched new products to penetrate markets and expand business in different segments, including Modern Trade, General Trade, and Online.3. Led and motivated a team to achieve goals and effectively monitored company profits by account.4. Implemented a system to monitor and optimize sales and operational matters.5. Experienced in handling OEM accounts.6. Coverage in multiple countries including Singapore, Thailand, Vietnam, Cambodia, Australia, New Zealand, Brunei, Pacific Islands, USA, Canada, and EU.*Motivated by the quote "Just Do It!"* Show less

• Senior Executive - Export Business Development Executive

  • Jul 2015 - 2017

  1. Successfully managed and expanded the export market to South East Asia and the Pacific Ocean, including Indonesia, Singapore, Australia, New Zealand, Samoa Islands, Solomon Islands, Tonga and other countries.2. Possess 3 years of experience in export business and demonstrated the ability to establish new businesses/companies in Singapore and Indonesia.3. Spearheaded the penetration of Indonesia and Singapore market by establishing and maintaining strong relationships with local partners, selecting local distributors, and executing strategic marketing activities.4. Effectively managed sales collection process and ensured timely delivery arrangements.5. Proven ability to manage both internal and external relationships to achieve business objectives.*Ready to face new challenges and consistently strive for excellence.* Show less

• Junior Executive - Export Business Development

  • Jul 2014 - Jul 2015

  1. Demonstrated success in sales coordination, executing daily routines, and ensuring timely communication with customers.2. Proven ability to oversee and manage promotion plans, resulting in increased sales revenue.3. Skilled in handling new inquiries, providing exceptional customer service, and ensuring customer satisfaction.4. Strong attention to detail, ability to prioritize and manage multiple tasks, and excellent organizational skills.5. Effective communication skills, both written and verbal, with the ability to collaborate with cross-functional teams. Show less