Client Relationship Account Manager

• Sep 2022 - Present

Employment Specialist

• Feb 2021 - Sep 2022

Employment Specialist

• Feb 2021 - Sep 2022

Sales Marketing Manager

• Jul 2020 - Feb 2021

General Manager

• Nov 2018 - Mar 2020

Assistant Manager

• Jun 2012 - Oct 2018

Guest Service Agent

• Oct 2017 - Aug 2018

As a guest services agent at Hilton I was responsible for resolving and rectifying guest issues, and enforcing Hilton Service promises, Service essentials and values. Also contributed to the hotels revenue by up-selling. As a guest services agent at Hilton I was responsible for resolving and rectifying guest issues, and enforcing Hilton Service promises, Service essentials and values. Also contributed to the hotels revenue by up-selling.

Show Staff

• Mar 2018 - Mar 2018

Worked as an Independent contractor with IHA during the trade show (March 9th - March 13th) as a Cafe Manager. Manager duties included supervising staff members and working with floor managers to ensure areas stayed clean. Worked closely with IHA Senior Event Manager on floor plans for each cafe as well as logistics for next year’s show. Worked as an Independent contractor with IHA during the trade show (March 9th - March 13th) as a Cafe Manager. Manager duties included supervising staff members and working with floor managers to ensure areas stayed clean. Worked closely with IHA Senior Event Manager on floor plans for each cafe as well as logistics for next year’s show.

Special Events Intern

• Jan 2017 - Apr 2017

Selected form a group of students into the Internship program. Mentored by Senior Event Manager. Focused on working logistics for the annual gala (800+ attendees), and other large events throughout the spring. Conducted market research on local venues within the greater Chicago area or future events. Selected form a group of students into the Internship program. Mentored by Senior Event Manager. Focused on working logistics for the annual gala (800+ attendees), and other large events throughout the spring. Conducted market research on local venues within the greater Chicago area or future events.

Banquet Server

• Sep 2016 - Feb 2017

Catered to events including weddings, corporate events, bar mitzvas, and other social events. Setup each event decor, tables, supplies, etc. Catered events totaling 700+ attendees. Catered to events including weddings, corporate events, bar mitzvas, and other social events. Setup each event decor, tables, supplies, etc. Catered events totaling 700+ attendees.