Kyriakos Karslidis
Sales Director at Pitsas Insurance Agencies & Consultants Ltd.- Claim this Profile
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English Full professional proficiency
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Russian Native or bilingual proficiency
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Greek Native or bilingual proficiency
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Chinese Limited working proficiency
Topline Score
Bio
Credentials
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Member of Million Dollar Round Table (USA)
MDRT
Experience
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Pitsas Insurances
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Cyprus
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Insurance
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1 - 100 Employee
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Sales Director
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Feb 2015 - Present
-Responsible for successful delivery of Insurance Services-Develop and implement insurance service policies and procedures-Research and implements insurance services processes and policies-Maintain insurance policies and procedures that are in compliance with legal, contractual, and ethical best practices.-Implement quality assurance and training programs to facilitate accurate benefit estimates, and maximize insurance payments with minimal delay.-Develop and implement insurance service level agreements for each process area-Works with other department leaders to define, prioritize, and develop projects and programs-Provide escalation support and assist in troubleshooting root cause for escalated issues.-Supervise team of Insurance Solution Owners and Support Professionals-Coach Insurance Team and set performance standards to meet service level agreements-Respond to escalations and ensure long term problem resolution-Solicit feedback and/or facilitate focus groups in support of simplifying customers lives-Provide team training and development initiatives-Assists in tool selection as related to providing a effective service-Create, Update and manage team budgets-Participate in hiring process
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Amazon Financial Group
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Australia
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Financial Services
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1 - 100 Employee
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Head of Sales Department
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Jun 2015 - Present
-Business Development-Organize and manage Sales Department daily workflow-Negotiations with corporate clients and partners-Develope and organize marketing campaigns-Monitor ROI -Business Development-Organize and manage Sales Department daily workflow-Negotiations with corporate clients and partners-Develope and organize marketing campaigns-Monitor ROI
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IronFX
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Cyprus
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Financial Services
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400 - 500 Employee
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Business Development
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Aug 2014 - Feb 2015
-Open new accounts and build a new clientele base.-Following up on leads for prospective clients-Customer retention and relationship management.-Handling new client leads on a daily basis, following up on potential clients and effectivelyretaining existing clients.-Verifying client information and informing clients regarding account opening procedures anddocumentation requirements.-Training clients for using the Company's trading system. -Open new accounts and build a new clientele base.-Following up on leads for prospective clients-Customer retention and relationship management.-Handling new client leads on a daily basis, following up on potential clients and effectivelyretaining existing clients.-Verifying client information and informing clients regarding account opening procedures anddocumentation requirements.-Training clients for using the Company's trading system.
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Operations Manager
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May 2012 - Aug 2014
At this position I've been managing one of the most luxury Fitness and Spa Club in Cyprus.I was responsible for:-Business Development-Recruiting-Budget operations-Membership contracts-Client relationships-Marketing and promotions At this position I've been managing one of the most luxury Fitness and Spa Club in Cyprus.I was responsible for:-Business Development-Recruiting-Budget operations-Membership contracts-Client relationships-Marketing and promotions
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Education
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2006 - 2012
University of Piraeus
Bachelor's Degree, Information Science/Studies -
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Lyceum A' Paphos
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