Experience

Placer Insurance Agency

• United States
• Insurance
• 1 - 100 Employee

• Lead Receptionist

  • Nov 2013 - Present

  My job title is Receptionist but my duties certainly are not limited to answering phones. With Placer Insurance I am allowed to branch out and encouraged to learn other aspects of other positions. I answer phones and also sort and distribute mail via scan and interoffice. I am expert in the use of The Agency Manager (TAM) and Epic. My role also includes representing Placer Insurance Agency at company networking functions and being the first face they see when they visit our office.

• Comercial Lines Assistant

  • Nov 2013 - Present



Skydive Sacramento

• Lincoln, Ca

• Receptionist/Manifest Director

  • Aug 2011 - Jan 2014

  As the Receptionist and Manifest Director at Skydive Sacramento I greeted customers coming in, checked liability waivers and took payments.I up-sold our add-on products and made suggestions based on the event they were celebrating. I organized airplane loads of the "jumpers" and made appropriate get-ready call outs so the jumpers would know when they need to be ready and what plane they would be on. This role required multi-tasking skills and the ability to remain unflappable under pressure and high volume, oftentimes stressful, situations. I worked closely with the Business Manager and the Owner to coordinate schedules of instructors also. Several times a year we hosted competitions during which business doubled on those days so in addition to our regular customers I coordinated the contestants and observers Show less



Salon Montage

• Receptionist

  • 2006 - 2011

  Temporary receptionist and cashier between 2006 and 2011. Scheduled appointments, took payment, sold products, cleaned and worked as client hostess. Temporary receptionist and cashier between 2006 and 2011. Scheduled appointments, took payment, sold products, cleaned and worked as client hostess.



Rio Del Oro Racquet Club

• Swim Instructor

  • Jun 2008 - Aug 2010

  Lead Swim Lesson Instructor at Rio Del Oro for three summers where I made the lesson plans for the classes as well as taught both group and private lessons to children ages 2 to 12. Lessons included instruction as well as fun play that reinforced what was being taught. Lead Swim Lesson Instructor at Rio Del Oro for three summers where I made the lesson plans for the classes as well as taught both group and private lessons to children ages 2 to 12. Lessons included instruction as well as fun play that reinforced what was being taught.